What Makes SERVPRO® Different?

6/17/2024 (Permalink)

1. **Founding and Growth**: SERVPRO® was founded in 1967 by Ted and Doris Isaacson in Sacramento, California, as a painting business. It quickly expanded into cleaning and restoration, becoming a leader in the industry. The company relocated its headquarters to Gallatin, Tennessee, in 1988.

2. **Franchise Network**: SERVPRO operates as a franchise system, and it has grown to over 1,900 franchises across the United States and Canada. This extensive network allows SERVPRO to respond quickly to disasters nationwide.

3. **24/7 Emergency Service**: SERVPRO provides 24/7 emergency services for water, fire, and mold damage. Their rapid response is crucial in minimizing damage and reducing restoration costs.

4. **National Brand Recognition**: SERVPRO has been recognized as a top franchise opportunity by various publications, including Entrepreneur Magazine, which consistently ranks it high in its Franchise 500 list.

5. **Disaster Response Team**: SERVPRO has a specialized Disaster Recovery Team that is mobilized for large-scale disasters. This team has responded to significant events such as Hurricane Katrina, the California wildfires, and the Texas freeze.

6. **Training and Certification**: SERVPRO emphasizes training and certification for its technicians. They provide extensive training through the SERVPRO Training Center and offer certifications in various restoration and cleaning techniques.

7. **Community Involvement**: SERVPRO franchises are often involved in their local communities, participating in events, supporting local charities, and providing education on disaster preparedness and recovery.

8. **Technological Advancements**: SERVPRO utilizes advanced technology and equipment for their restoration services, including moisture detection, water extraction, deodorization, and sanitizing agents to ensure thorough and efficient restoration.

9. **Commercial and Residential Services**: While they are well-known for residential services, SERVPRO also provides comprehensive commercial restoration and cleaning services. They handle everything from small office buildings to large industrial facilities.

10. **Proprietary Cleaning Products**: SERVPRO develops and uses its own line of cleaning products, specifically designed for various cleaning and restoration challenges. These products are formulated to ensure the best results for their clients.

11. **Marketing Slogan**: SERVPRO's well-known slogan is "Like it never even happened." This slogan underscores their commitment to restoring properties to their pre-damage condition.

12. **Corporate Social Responsibility**: SERVPRO is committed to environmental responsibility and sustainability. They employ green cleaning methods and products to minimize their environmental impact.

These facts highlight SERVPRO's commitment to quality service, rapid response, and community involvement, making it a trusted name in the disaster restoration industry.