Can I Call the Pros at Any Time for Fire Damage Help in Los Gatos?

6/22/2020 (Permalink)

We are available 24/7 for emergency cleanup and restoration.

The SERVPRO Fire Damage Crew is Available 24/7 to Come to Your Los Gatos Home

It often feels overwhelming and hopeless when your Los Gatos home is involved in a fire. Whether you had a small kitchen fire or something on a larger scale, it is nice to know that you have help when you need it. SERVPRO wants you to know that we have technicians ready to go 24/7, and we can have a crew at your property in as little as four hours or less. Our professional advice and restoration techniques prevent damage and bring your home back to preloss conditions faster.

Is There Anything I Can Do Until the Fire Restoration Crew Arrives?

Until SERVPRO arrives to help with your fire damage in Los Gatos, it is vital that you do not enter your home until the first responders deem the structure safe. If you are able to enter before our arrival and you are advised it is okay to do so, getting the air moving with open windows and ceiling fans is an excellent way to start. Rest assured that once we arrive, our team works fast to quickly assess the damage to your home so that we may put the best plan into action. We’re Faster to Any Size Disaster, and you can count on us to follow all the steps for proper mitigation and restoration efforts.

Won’t Grime and Soot Get Tracked Throughout My Interior?

Something our technicians are diligent about is ensuring that we limit the potential for tracking from the fire loss zones into other areas of the house. Soot particles and residue stain household textiles and carpets quickly because of the nature of the oily base. We take a variety of measures to limit the loss and potential damage from debris moving throughout the interior, including:

• All technicians wearing personal protective equipment (PPE) as well as foot coverings to inhibit tracking.
• Total removal of soot and debris before any cleaning or deodorizing takes place.
• The use of dry sponges as well as industrial-strength vacuums with specialized attachments that facilitate easy removal of soot particles rather than embedding them further into fabrics.

What Can Be Done About Odors from Fire Damage?

Odors linger after a fire, which can be stronger depending on the types of materials involved. If burnt drywall, plastics, electrical components, and other materials send particles throughout your ventilation system, the odors are tough to tackle. However, we have IICRC-certified technicians ready to eliminate odors and keep particles from spreading into other areas of your home. We have a variety of deodorizing solutions we can add to any fire damage restoration project, including:

• Air scrubbers with powerful HEPA filtration
• Anti-microbials registered by the EPA
• Odor counteractant beads
• Ultra-low volume (ULV) and thermal fogging systems

Our crew formulates a plan using a combination of these methods and high-powered fans to facilitate odor removal while also drastically improving the air quality within the home.

Will All the Items Touched by Smoke and Soot Need to be Thrown Away?

The skilled technicians on your fire restoration job understand just how fast a home’s contents can become damaged to the point that they are no longer salvageable. To keep this from happening, we earmark items for removal or pack-out to be transported to our nearby facility where they are protected during the cleaning process. The crew carefully packs each item and safely boxes them up, cataloging everything to keep a record.

While at our facility, we have a broad range of specialty cleaning methods that allow us to remove belongings damaged by soot and smoke. The ultrasonic cleaning tank allows for items to be submerged where vibrations create thousands of tiny bubbles to gently jostle the soot particles lose. Items that respond well to ultrasonic cleaning methods include:

• Glass
• Silver
• Porcelain
• A variety of other hard materials

We always scrutinize each item before any cleaning methods to ensure they can handle the process. After everything has been cleaned up and dried, they are stored in our warehouse with a climate-controlled interior. Everything is logged with a QR code to make it easy to access by our technicians or our customers.

Once your fire restoration project comes to an end, everything is thoroughly cleaned and deodorized to ensure no foul odors linger. We also use specialized moisture detection tools to ensure that no moisture lingers from the water used to extinguish the flames. Should soot and smoke have traveled through your HVAC system, our crew has unique methods for sealing that keep the particles from leaving any trace of the fire. Everything gets done so that your home is just “Like it never even happened.”

SERVPRO of Los Gatos / Monte Sereno is here when you need us for prompt, reliable fire damage services. Call (408) 600-2020 to have a crew deployed to your location in as little as four hours or less. We are available 24/7 for emergency cleanup and restoration.