Recent Why SERVPRO Posts

Fast and Accurate 3D Sketches for Estimates

4/22/2024 (Permalink)

In the realm of restoration and remediation services, efficiency is paramount. The faster a restoration company can assess damages and provide accurate estimates, the quicker clients can begin their journey towards normalcy. SERVPRO®, a renowned leader in the industry, has long been at the forefront of innovation, continuously integrating state-of-the-art technology to enhance their services. Among their arsenal of cutting-edge tools are DocuSketch and Matterport, revolutionizing the way restoration projects are handled.

DocuSketch: Redefining Documentation

Gone are the days of manual measurements and sketching out floor plans on paper. With DocuSketch, SERVPRO® technicians can now capture detailed measurements and floor plans in a fraction of the time it would traditionally take. This innovative software utilizes advanced imaging technology, allowing technicians to create accurate 2D floor plans and 3D models with just a few simple scans. Whether it's a small residential property or a large commercial building, DocuSketch streamlines the documentation process, providing precise measurements that serve as the foundation for efficient restoration efforts.

Matterport: Immersive 3D Scanning

Incorporating Matterport into their toolkit, SERVPRO takes documentation to the next level with immersive 3D scanning. This cutting-edge technology allows technicians to capture every detail of a property in stunning high-definition, creating a virtual replica that can be explored from any device. Matterport's intuitive platform enables clients and adjusters to virtually walk through the affected area, gaining a comprehensive understanding of the damages without setting foot on-site. This not only expedites the assessment process but also facilitates better communication and decision-making among all stakeholders involved.

The Power of Integration

What sets SERVPRO apart is their seamless integration of DocuSketch and Matterport into their workflow. By combining these two powerful tools, they can provide clients with unparalleled accuracy and efficiency from the initial assessment to the final restoration. The synergy between DocuSketch's precise measurements and Matterport's immersive 3D scans enables SERVPRO to deliver fast, accurate estimates, minimizing downtime and maximizing customer satisfaction.

**The Benefits to Clients**

For clients facing the stress and disruption of property damage, time is of the essence. By leveraging DocuSketch and Matterport, SERVPRO expedites the restoration process, allowing clients to get back to their normal lives as quickly as possible. Additionally, the transparency and clarity provided by these technologies instill confidence in clients, ensuring they are fully informed every step of the way. From insurance adjusters to property owners, everyone involved benefits from the efficiency and accuracy afforded by SERVPRO's state-of-the-art approach.

In conclusion, SERVPRO's adoption of advanced technologies like DocuSketch and Matterport exemplifies their commitment to innovation and excellence in the restoration industry. By harnessing the power of these tools, they are able to streamline operations, provide faster turnaround times, and deliver superior results for their clients. As technology continues to evolve, SERVPRO remains at the forefront, continuously seeking new ways to enhance their services and exceed customer expectations.

SERVPRO® and Insurance

10/3/2023 (Permalink)

Water Damage Cut Drying out the structure to prevent mold.

At SERVPRO®, we often work closely with insurance agencies to help individuals and businesses recover from such events. Here's how SERVPRO typically works with insurance agencies:

 **First Response and Assessment:** When a disaster occurs, the property owner contacts their insurance company. The insurance company might recommend or directly contact SERVPRO. SERVPRO responds quickly to assess the damage. They document the damage and create a plan for restoration, including estimating the costs involved.

 **Coordination and Communication:** SERVPRO communicates directly with the insurance company to discuss the restoration plan and the associated costs. They provide detailed documentation of the damage, including photographs, which is crucial for insurance claims processing.

**Approval and Authorization:** Once the restoration plan and cost estimate are agreed upon between SERVPRO and the insurance company, the restoration work begins. The insurance company authorizes the work based on the provided estimates.

 **Restoration Process:** SERVPRO carries out the restoration work, which can include cleaning, repairing, and rebuilding damaged areas. They use specialized equipment and techniques to ensure efficient and effective restoration.

 **Continuous Updates:** SERVPRO provides regular updates to the insurance company throughout the restoration process. This helps the insurance company keep track of the progress and ensures that the work is being done as per the agreed plan.

 **Completion and Verification:** Once the restoration work is completed, SERVPRO verifies the restoration with the property owner. They ensure that the property is restored to its preloss condition or better. Verification may also involve obtaining the property owner's approval of the completed work.

 **Billing and Payment:** SERVPRO sends the invoice to the insurance company for payment. The insurance company processes the invoice and settles the payment directly with SERVPRO.

 **Customer Satisfaction:** SERVPRO focuses on customer satisfaction, ensuring that the property owner is happy with the restoration results. They may conduct follow-up surveys or inspections to confirm customer satisfaction.

By working closely with insurance agencies, SERVPRO helps streamline the restoration process for the property owner. This collaboration ensures that the property is restored efficiently and that the insurance claim is processed smoothly, benefiting both the insured party and the insurance company.

A Brief Guide to Various Types of Household Mold

8/29/2022 (Permalink)

Mold growth on wall Mold damage in Cambrian Park, CA.

Mold growth comes in many forms. No matter what kind you have, it needs to be removed by mold renovation specialists. Here's a look at some different types of molds you might encounter in Cambrian Park, CA.

Mold Classifications

Harmful molds fall into three categories:

  1. Allergenic
  2. Pathogenic
  3. Toxigenic

Each of these classes is characterized by a unique set of negative effects. In every case, you must act with haste to prevent mold's spread.

Mold Types
Scientists recognize a dozen types of mold. An awareness of them should make dealing with your specific situation easier. Some common ones are below.
Acremonium is a toxigenic type of mold growth with an appearance that evolves over time. It begins as a small, moist fungus and slowly transforms into a powdery mess. It typically appears in areas with condensation.
Chaetomium is a form of mold often found in homes where there has been water damage. It features a cottony texture and is accompanied by a distinct odor. Over time, its color changes from white to grey, then to brown, and finally black.
Cladosporium appears in areas with both high humidity and cold conditions. This fungus often feeds on carpets and upholstery. You may find it under floorboards or in cupboards.
Aspergillus is extremely common. Another allergenic, aspergillus comes in many colors. Its spores connect into long chains that build thick layers.
Fusarium is both toxigenic and allergenic. Sometimes found growing on food, it's able to thrive in frigid temperatures. Colors range from white to pink and a variety of reds. This type of mold can spread particularly fast.
Mucor blossoms in thick patches. It can often be found near air conditioning systems where condensation is present. It is able to be easily identified by its distinctive greyish or white color.
No type of mold growth can be eliminated without the right attention. Knowing the exact type of mold you have is bound to prove helpful.

4 Advantages of Having a SERVPRO Emergency Ready Profile

7/29/2022 (Permalink)

The Servpro emergency ready profile An easy way to plan ahead is to create a SERVPRO Emergency Ready Profile.

Benefits of Having a SERVPRO Emergency Ready Profile

A commercial water disaster can strike at any minute. No matter if there is a plumbing issue that floods a building, a leaky roof that spills water through the ceiling or a major storm that produces flooding, it's important to be prepared for anything that may bring losses to your Lexington Hills, CA, business. An easy way to plan ahead is to create a SERVPRO Emergency Ready Profile. Here are four benefits it provides. 

1. Minimal Business Interruptions
Getting your emergency profile set up ahead of time provides an action plan for professional water cleanup and building restoration. This preparation is crucial for limiting business interruptions and setting you up for success quickly after experiencing water damage.  

2. Easy Access to the ERP App
Disaster help is at your fingertips with a mobile app that not only allows you to input information about your property but allows you to submit a claim, prompting an immediate response. If you own multiple properties, the app lets you create profiles and track claims for each of them.

3. It Determines a Local Team to Work With
Completing SERVPRO's Emergency Ready Profile will establish a local team of water damage mitigation professionals that will assist you in any disaster. Save the time comparing nearby companies and get the peace of mind that industry leaders will support your building's needs. 

4. It Provides Important Building and Contact Information
An emergency profile will detail where useful items are in the building, such as water shutoff valves, to help you mitigate any issues before help arrives. It also lists your priority contacts to get the right people on the job quickly. 
Preparation is key, and establishing an emergency profile can put your business in the best position to survive a water damage disaster. Doing so can help minimize business interruption, put help at your fingertips with a mobile app, designate a local team to support your needs plus provide priority contacts and facility information. 

The Qualifications Top Building Restoration Experts Need

7/13/2022 (Permalink)

Flooded office We will respond quickly and restore your property to pre-damage condition. We are highly skilled, and IICRC certified.

Top Standards for Trained Mitigation Professionals

In the event that your property is damaged by fire, water, or another untimely disaster, only cleaning and restoration professionals can step in to repair the damage. You want to trust those with the most knowledge and experience in their field, so which qualifications should they have? Here is a look at the top standards for trained mitigation professionals. 

1. Completion of IICRC Training
When you choose a team of restoration pros to fix your Monte Sereno, CA, space, you want to ensure they have completed training from the Institute of Inspection, Cleaning, and Restoration Certification. This third-party agency offers comprehensive course training in all facets of the industry and crews that received a mitigation certificate from them are highly qualified.
No matter what issue lies within your building, the IICRC has certifications available for any major problem. Specialty certifications include Fire and Smoke Damage Restoration Technician, Odor Control Technician, Health and Safety Technician, Commercial Drying Specialist and Water Damage Restoration Technician. 

2. Thorough Corporate Training
While the Institute of Inspection, Cleaning, and Restoration Certification is a great source of training, SERVPRO Franchise Professionals also undergo extensive corporate training. These crews not only receive extensive training on the local franchise level but on the national corporate level as well. This involves coursework followed by an exam to ensure that crews called in to help with any disaster always know the proper protocol. 

3. Continued Education Opportunities
Going above and beyond their third-party training and corporate training, SERVPRO Franchise Professionals have the opportunity to advance their expertise even further. Credit and non-credit courses are available for restoration crews, as well as the insurance and real estate professionals they collaborate with. 
When you need a building restoration team to tackle your damaged property, seek out the most qualified. Look for a company whose workers have IICRC certification, have completed corporate training protocols, and have taken additional courses related to the field.

What a Disaster Recovery Team Can Do

2/26/2022 (Permalink)

Drying equipment placed in a bathroom Water restoration services in San Jose, CA.

What a Disaster Recovery Team Can Do

When a large storm hits, your clients may be in need of a local disaster recovery team in their San Jose, CA, area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need. They include the ability to

1. Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

2. Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them have professionals available at most locations.

3. Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined at large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service may be able to with any disaster recovery needs your clients may have. They usually have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

What You Need To Know About the Mold in Your Home

1/30/2022 (Permalink)

Walls of a home covered with mold. Mold damage in a home in Lexington Hills, CA.

What You Should Know About Mold in Your Residence

Unless you have been living under a rock in recent years, you know how fast black mold can destroy a house in Lexington Hills, CA. After all, not only does mold destroy the appearance of a home, but it also can scare potential buyers away. Whether you plan to keep your home for years or sell it tomorrow, you should know a few things about mold cleanup.

Mold Can Be Virtually Anywhere

If you notice mold in one part of your home, you likely have mold spores in other parts. When examining your house for signs of mold growth, be sure you look in places where mold loves to live. That is, examine moist places for any unwanted growth. Specifically, check out the following areas:

  • Basements
  • Crawlspaces
  • Laundry rooms
  • Bathrooms
  • Kitchens
  • Attics

Cleanup Requires Special Equipment

As you probably know, many homeowners worry about the consequences of living with black mold. Because mold reproduces through microscopic spores that are easy to breathe in, you should be certain to wear the right protective gear when trying to remove mold. Alternatively, you may choose to leave your home’s mold cleanup to the experts. When you work with a reputable mold remediation service, you know technicians have the skills and equipment to deal with your mold problem.

Mold May Stick Around

Removing mold can be a challenging endeavor. In fact, you may think mold is gone only to have it reappear after a day or two. Because mold is resilient, you must understand how mold grows and spreads to develop a strategy for containing it in your home.

Like all homeowners, you want a comfortable, safe and attractive space to raise your family. If you notice black mold in your house, you must work diligently to address it. Fortunately, with a bit of effort and the right team, you can likely effectively eradicate mold from your living space.

3 Steps for Restoring Your Home to Its Pre-Fire Condition

11/15/2021 (Permalink)

mud on floor, burned items of a home. Fire damage in a home Los Gatos, CA fire damage.

Restoring Your Home to Its Pre-Fire Condition

No homeowner wants to watch his or her Los Gatos, CA, home go up in flames. Whether your house has survived a minor, moderate or severe fire, you likely want to begin cleanup as soon as possible. As part of a complete cleaning process, restoring your home involves dealing with fire, soot and smoke damage.

1. Overall Structure
Fires often weaken studs and floor joists. They may also ruin drywall and tile. The first step in any fire-cleanup process is to evaluate the safety and habitability of the home. Once a professional deems the house is safe to occupy, cleanup can begin. Technicians have the skill, equipment and knowledge to remove fire marks and other remnants from surfaces throughout the home.

2. Accumulated Soot
Soot can be as bad or worse than fire or smoke damage. Not only does accumulated suit discolor walls and carpeting, but it can also ruin furniture and personal keepsakes. Unfortunately, you may have to throw away uncleanable items. Some, however, are probably salvageable. Since you are not an expert, you likely can’t know which items to preserve and which ones to toss. As part of the cleaning process, restoration technicians do the analysis for you.

3. Smoke Infiltration
As you probably know, smoke can work its way into small places throughout your home. Even if you haven’t sustained much fire damage, you may have a tremendous amount of smoke infiltration. To effectively remove smoke, professional restorers use a variety of smoke-cleaning techniques. In addition to replacing HVAC filters and scrubbing walls, technicians often rely on ozone machines to remove smoke odors.
Fire damage, soot damage, and smoke damage can destroy the comfort, value, and appearance of any home in Los Gatos, CA. Fortunately, you don’t have to deal with the negative effects of fires. By working with the right restoration service, you can likely return your home to its pre-value condition.

Figuring Out If Theres Mold in Your Home

10/24/2021 (Permalink)

Green spots of mold wood A mold infestation can cause major damage to your home

Determining the Presence of Mold in Your Home

Did you recently buy a house in Lexington Hills, CA? If so, you may want to make sure there is not any mold currently in the home. Working with a residential mold remediation team and an indoor environmental specialist can help you determine if this fungus is currently calling your house home. Whether you recently bought the house or have been living there for years, you can use these tips to figure out if mold is already present.

• Use Your Nose: Mold growth often lets of a musty smell. Even if you can't see the fungus, you may be able to sniff it out.

• Look Around: Some signs of mold are visible to the eye. If you notice patches of growth on your bathroom wall, around your vents or in your crawlspace, you can have a pretty good idea that there is mold in your house.

• Do a Test: You can do a mold test to determine if this fungus is growing in your home. While there are some do-it-yourself tests available, it is often best to hire an indoor environmental specialist to run the test for you. The DIY tests may pick up the spores that exist in the air and be unable to differentiate these spores from actual growth. A specialist, on the other hand, will know how to better perform and read the test.

• Get an Inspection: While your nose and eyes may be able to detect some mold growth, chances are a professional will be better equipped to determine if there is fungus in your house. You can hire a remediation team to come to check out your living space. Be aware that they may suggest hiring an indoor environmental specialist to double-check their findings.

Mold does not always show noticeable signs of growth. You can have a professional perform a mold test to determine if you are sharing your space with this fungus growth.

3 Key Differences Between Mold and Mildew

9/20/2021 (Permalink)

Mold growing on wall. If you have mold damage in your home or you are concerned about potential mold growth, speaking with a mold professional may be an option to consider.

Mold and mildew are types of fungi, but not the kind anyone in Los Gatos, CA, wants to find in their residence. Mold damage can be a problem for homeowners, and finding mildew growth can be equally worrying, especially when it can be difficult to tell the two apart. However, these fungi have some differences, and the treatment procedures used by many professionals will depend on the fungi type. There are three key differences that may help you differentiate between the two.

1. Appearance

In many cases, mold growth is determined by its greenish color and fuzzy appearance. It may also be brownish or black, and in some cases, it can look slimy. Mildew usually looks like a grey or white patch, but it may also be orange in color. It tends to have a flatter growth pattern, and it may look more powdery.

2. Growth Type

Both types of fungi grow in wet areas and like warmer conditions, but that’s where the similarity ends. As is often noted in situations where mold damage is found, mold can grow into and inside areas such as walls. Mildew, however, stays on the surface and prefers more organic substances such as cloth, paper, or plants.

3. Growth Area

The growth-covered area can also be an indicator of the type of fungi. Mold has a tendency to grow and spread quickly until it becomes an infestation. Mildew growth is often slower, and it can usually be caught before it spreads too far.

If you have mold damage in your home or you are concerned about potential mildew or mold growth in Los Gatos, CA, then speaking with a mold professional may be an option to consider. Remember, that while both fungi like warm and wet environments, they have some key differences in appearance, growth type, and area. They can also require different treatment methods.

Top Purifiers That Remove Mold Spores

8/10/2021 (Permalink)

Closed up dirty high performance HEPA filter of air purifier. Air filtration is a critical component of keeping your home clean.

Top Mold Spore Removal Purifiers

Mold is always a part of your Los Gatos, CA, home. Mold spores are naturally found in the air both indoors and outdoors. This means you have mold in your home even if you don't have any active growth. Many homeowners want an air filtration system that can help them remove the spores. Not all of the air purifiers on the market are up to the job. However, many do use HEPA air filters. These pleated filters trap particles that are 0.3 microns or larger to help keep the air in your home clear of bacteria, pollen and mold.

Here is a quick list of some of the best purifiers that use HEPA filters:

• BlueAir 450E: Uses an air ionizer and a HEPA-like filter to remove particles from the air

• Oransi Max: A quiet HEPA air purifier that has a pre-filter as well as the v-HEPA filter

• Oransi OV200: Has a pre-filter, HEPA filter and carbon filter to remove particles and odors from your home's air

• Austin Air Healthmate: Combines a washable pre-filter, HEPA filter and carbon filter to remove particles from your air

Because this isn't an exhaustive list, you may want to learn more about the various air filtration systems available on your own.

Reading the Filter Ratings

Many air purifiers that use filters include a filter rating. The rating is often on the MERV scale, which ranges from one to 18. The lower the number is, the larger the particles have to be to get trapped in the system. If you want to remove mold spores from your home, you need to use an air purifier that can contain a filter with a MERV rating of 13 or higher. A filter with a 13 rating is approximately 75 percent effective at removing spores. A HEPA filter comes in at a 17 rating and is approximately 99.97 percent effective at mold removal.

Air filtration is an important part of keeping your home clean. You can get more advice about the purifier you should buy by talking with a mold remediation specialist.

Why Is Mold Remediation Needed for Monte Sereno Homes?

3/17/2021 (Permalink)

mold growing on window inside edge Count on SERVPRO for Great Mold Remediation in Your Monte Sereno Home--including Windows

Mold Can Ruin the Appearance and Structural Integrity of Area Residences

In many homes, mold starts as a small stain under a sink. Homeowners wipe it off with bleach, but that does not stop the source of the mold, embedded hyphae, or prevent more mold spores from growing and spreading.

Stopping the spread of mold damage in Monte Sereno may require a mold inspection followed by a plan to eliminate the active mold. While mold may cause health effects in some people, the threat is primarily to the home itself.

What Actions Does SERVPRO Take to Eliminate the Cross-Contamination of Mold?

Technicians establish containment to stop the mold from spreading to other parts of the home following IICRC guidelines:

  • We block airflow to eliminate air duct contamination during remediation
  • Physical containment includes sealing off contaminated rooms with plastic sheeting
  • Establish “clean rooms” to store equipment, suits, and materials needed to remove mold

After establishing containment, technicians then wipe down all surfaces with antifungal cleaners to neutralize the mold. We usually set up an air scrubbers to capture any airborne particles. Other mold remediation techs find and dry the source of water to halt any further growth.

Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 for a professional mold inspection.

When is Cleanup Needed in Los Gatos?

2/22/2021 (Permalink)

dehus drying carpet second floor SERVPRO has advanced equipment manned by skilled technicians to restore Los Gatos area water-damaged homes

Choose SERVPRO for All Types of Water Damage to Your Los Gatos Home

Los Gatos is a beautiful community tucked away in Santa Clara County. An integral part of Silicon Valley, today’s forward-thinking residents reflect the diversity of its founding and early history.

Name Changes in the Early Days

The area was part of the original, 1839, Alta California land grant named La Rinconada de Los Gatos or “Cat’s Corner”. When the community was founded in the 1850s, however, it was named Forbes Mill, after the flour mill James Forbes built along Los Gatos Creek. The name was changed to Los Gatos or “The Cats” a few years later to reflect its Spanish origin, but the stone storage annex of the mill was preserved and now resides in a museum located a bit off Main Street. The town’s name refers to the bobcats and cougars native to the surrounding foothills.

Local Industrial History

Los Gatos was incorporated in 1887 when logging was the major industry in the nearby Santa Cruz Mountains and remained an important town for the business until it slowly came to an end at the turn of the century. The town and surrounding area soon became a thriving part of local agriculture, with prunes, grapes, and apricots making up a huge part of the local economy. This continues through today.

An Art Colony and Eventual Suburbs

In the 1920s, Los Gatos was attracting a wide variety of artists, including actors, musicians, painters, and writers. John Steinbeck wrote The Grapes of Wrath here and the community nurtured sister actresses Olivia de Havilland and Joan Fontaine and renowned violinist Yehudi Menuhin called Los Gatos home when he was a boy. Neal Cassidy, a leader in the Beat Movement, lived here in the 1950s.

It was in the 1950s that San Jose began to grow significantly and many workers commuted there from Los Gatos. Housing expanded significantly and the town grew out to its current boundaries before the end of the 1980s.

Old and New Standing Side-by-Side

Today, high-tech companies have their headquarters next to the Victorian-era commercial buildings and homes that the city council and residents have carefully preserved. Other buildings preserved include:

  • The original Los Gatos High School attended by de Havilland and Fontaine
  • The Old Town Shopping Center
  • Dozens of downtown, brick commercial buildings built over the last century that was damaged in the Loma Prieta earthquake of 1989 and are now fully restored

Water Damage and Cleanup in Today’s Los Gatos

While Los Gatos Creek can occasionally rise over its banks and flood the town causing water damage, most water intrusions are the result of failed dishwashers or a water heater cut-off valve that no longer functions. When that happens, SERVPRO specialists take these steps to quickly remove water and mitigate the effects.

  • Protect the Contents
  • Extract Excess Water
  • Extract Carpets, Pads, and Hardwood Flooring using advanced equipment
  • Extract Sub-Flooring, perhaps with drying mats
  • Provide Humidity Control, monitor dehumidifiers during work

Why SERVPRO of Los Gatos / Monte Sereno for water clean-up in your home? One call to (408) 600-2020 gets a rapid, professional response to any situation.

Los Gatos Residents, Get a Jump-Start on your New Year’s Resolution

1/11/2021 (Permalink)

volunteers with trash bags Take some time to give back to the community by helping with clean up. Let's keep Hayward clean.

Not Far from Los Gatos, preserve our Environment by Joining a Clean-up Day.

Young and old in Los Gatos are invited to start 2021 with a fun cleanup activity hosted by the city of Hayward. On Saturday, January 23rd, 2021, grab a friend and join new friends in making a difference in the community. Consider the following as you schedule the time for this activity-

  • Bring gloves, masks, and other pertinent personal protection equipment.
  • This event is part of the ongoing Keep Hayward Clean and Green Task Force efforts.
  • Participants have a chance to win a $25 gift certificate to Buffalo Bills Hayward.
  • The meeting place is Mount Eden Park, and the event kicks off at 8:00 a.m.

Keeping the environment safe is essential to our SERVPRO team as well. Our expert crew helps homeowners by remediating mold damage and offering ancillary restoration services. If air quality is important to you, call our team and let us become an ally in your quest for a cleaner environment.

SERVPRO of Los Gatos/Monte Sereno is your partner in keeping our area beautiful and clean. Call us at (408) 600-2020 as soon as you suspect mold or deterioration, and let us jump into action. Only our professional knowledge and experience can leave your home, “Like it never even happened.”

Los Gatos Residents – Don’t Miss the Two Mr. Ps End of Term Christmas Extravaganza Virtual Event

12/11/2020 (Permalink)

City of Los Gatos Logo Let SERVPRO worry about fire damage, so you can laugh your cares away at the End of Term Christmas Extravaganza.

The End of Term Christmas Extravaganza Live Episode is Available Online for Los Gatos, CA, Residents 

Staying home during social distancing does not mean that you have to miss out on significant events. You have the chance to join the Two Mr. Ps from the comfort of your Los Gatos home as they livestream a special Christmas podcast episode. This after-hours episode is not just for school staff and teachers, but for anyone who wants to experience giggles and entertainment. This episode is more than a regular podcast, and it is loaded with a broad range of yuletide festivities. Do not miss out on this one-of-a-kind online event. 

  • Date: Friday, December 18th, 2020
  • Time: 12 pm to 5 pm
  • Location: Online via live stream 

Staying safe with social distancing is something we are passionate about at SERVPRO of Los Gatos/Monte Sereno. Why should you call in the help of skilled technicians after a fire in your home? We have all of the equipment, training, and methods necessary to make your fire damage cleanup smooth and as stress-free as possible. With one phone call to us at (408) 600-2020, we will send out a crew to get started as soon as first responders deem your home safe for entry.

Does Mold Destroy Floors and Carpets?

10/22/2020 (Permalink)

Moldy carpet If your home is overtaken by mold you need to call the professionals. Call SERVPRO today for remediation assistance.

SERVPRO is a Los Gatos Mold Remediation Company that Can Rescue your Home from Microbial Infestation. 

Why does mold appear on carpets?

A moldy carpet or musty aroma in rooms of your Los Gatos home are indicators of microbial infestation. These tiny organisms can crop up from time to time in your home or during specific periods of the year. When microbial growth gets out of control, and you notice persistent odors or soiling, it may be necessary to bring in professional remediation. Moldy carpets can occur due to a moisture problem in the property, delamination of the carpet backing, a damp carpet pad,  an insulation issue, or a mold infestation in your building's assembly. SERVPRO technicians can deconstruct parts of your floor to assess and remediate potential mold growth issues.

What are the causes of concern with mold growth?

Mold can breakdown organic matter, which could lead to the deterioration of carpets or other materials in the home.

Microbial organisms reproduce and can spread from one area to another leading to a significant issue over time. 

Molds produce unpleasant soiling and noticeable odors that can affect your home's indoor air quality or condition.

Are moldy carpets repairable?

A mold remediation team can rescue your Los Gatos home and contents from further damage. Our first objective is to detach the carpet to inspect the floor assembly below and find the microbial growth issue's root cause. Floors typically contain a carpet, carpet pad, and a subfloor. The microbial growth issue could be coming from any one of these areas. Whether carpets are repairable depends on the length of exposure and the material of the carpet. Long-term exposure typically requires replacement of the pad and carpet. The primary method of preventing further cost is by correcting the home's moisture problem, which could be through drying or installing a vapor barrier in the subfloor. 

Does mold washout?

Early signs of mold can sometimes be removed from fabric using anti-microbial chemicals alongside a rotary machine to withdraw from the carpet.

Mechanical suspension washing afforded by Esporta washing machines can address light mold contamination.

Vinegar can be an effective deterrent against mold growth that helps to break down microbial stages of growth.

If you spot microbial growth in your home, do not hesitate to contact SERVPRO of Los Gatos / Monte Sereno at (408) 600 2020.

Why Do I Need to Worry About a Little Bit of Mold?

8/10/2020 (Permalink)

partially demolition bathroom, flood cuts, bucket This is Why SERVPRO Is a Premier Mold Remediation Company in the Los Gatos Area! Inspection, Controlled Demolition, and Eventual Build Back!

SERVPRO Ensures Your Los Gatos Home Is Properly Remediated When Mold Damage Is Suspected

Maybe you notice a few spots on your bathroom ceiling that look like mold. You may start to detect a musty odor when your HVAC system kicks on. No matter what causes you to suspect mold, make sure that your Los Gatos home gets inspected soon. SERVPRO has trained mold remediation professionals on staff to take a look and devise a cleanup plan as quickly as possible.

Why Can’t I Clean the Mold on My Own? Why Call SERVPRO?

You should never disturb mold if you see any visible spots. This can cause the mold to begin spreading to more locations throughout the home. Mold damage in Los Gatos is best left to trained technicians who know how to handle these microscopic spores.

There are important facts that everyone should know about mold and mold damage in Los Gatos. For example:

  • Mold spores are everywhere; however, moist conditions create the perfect atmosphere for mold to grow and multiply.
  • While mold cannot get eliminated entirely, SERVPRO addresses colonized mold to control growth and limit the damage.
  • The onset of mold within the home can cause health effects.

When it comes to mold cleanup and detailed restoration efforts, SERVPRO is at the top of the game. We have a crew that is highly-trained to handle remediation to ensure you get prompt results. Our AMRT applied microbial remediation technicians are accredited from the IICRC--the Institute of Inspection, Cleaning and Restoration Certification, the gold standard for our industry. From start to finish, you can count on us to leave no stone unturned. Everything is thoroughly cleaned, disinfected, and sanitized. We will not finish the project until we know that the air quality and surface areas throughout the loss zone are safe for you and your family.

SERVPRO of Los Gatos/Monte Sereno can be there whenever you need help with mold damage. We have emergency services available to customers 24 hours a day, seven days a week. Call (408) 600-2020 to have a crew deployed to your property.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Los Gatos, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Los Gatos / Monte Sereno today at (408) 600-2020 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Silicon Valley is Impacted by the Pandemic

5/18/2020 (Permalink)

arms of a person wearing blue gloves and a white protective suit SERVPRO technicians wear different kinds of gloves depending on the type of biohazardous cleaning and disinfection required.

Specialty, Preventative Cleaning is Offered by SERVPRO of Los Gatos / Monte Sereno

Most of our clients and residents in Los Gatos and surrounding areas are increasingly concerned about the spread of the virus. Practicing social distancing and sheltering at home certainly helps to flatten the curve. So does frequent cleaning of touchpoints and surfaces. As good as these actions are, have you considered hiring professional assistance for cleaning?

SERVPRO of Los Gatos / Monte Sereno has years of experience dealing with bio-hazard situations caused by flooding and mold contamination. We routinely remediate sewage spills, crime scenes, locations sites of abandoned death. We know how to perform advanced environmental cleaning in Silicon Valley. We use the latest Environmental Protection Agency approved disinfectant and cleaning agents.

    •    Trained and certified technicians
    •    Experienced Crews. Our experts have done this sort of work before with SARS
    •    Exceeds CDC guidelines and OSHA safety standards
    •    Professional Equipment not available to the public
    •    Access to commercial-grade cleaning products
    •    Flexible workhours - 24/7

Stop the spread of pathogens, protect family, friends, and associates by using professional cleaning for your home or business (opened or closed). We have the capacity to help you immediately. We would be pleased to discuss your needs and concerns. We offer one-time and routine cleaning service to help prevent infection from this virus.

Call SERVPRO of Los Gatos / Monte Sereno for help to clean your home or business at (408) 600-2020 Los Gatos.

For more about Silicon Valley click here.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Is There Someone Who Can Perform Water Removal For My Los Gatos Laundry Room On Weekends?

4/9/2020 (Permalink)

overflowing washing machine Incidents involving water damage can quickly happen. Respond just as fast with a call to Team SERVPRO for effective services.

SERVPRO Techs Provide Water Removal for Los Gatos Homes

Whether the damage comes from an overfilled washing machine spilling water everywhere or a damaged water supply line, it can be stressful for homeowners to deal with when these failures happen. However, there is a team that is always available to assist you. 

SERVPRO technicians can come to your home within hours of your initial contact to perform water removal for your Los Gatos home's laundry room

Why Is It Important to Perform Water Removal Quickly?

Water damage acts more quickly than you might think, which can end up costing you even more in repairs in the long run.

  • Water saturates surfaces within minutes of contact.
  • Within the first 24 hours, drywall can begin to break down. Metals can tarnish and finishes from nearby furniture may bleed and stain flooring.
  • In the first 48 hours, mold can begin to grow. You may start noticing a musty odor. Paint on waterlogged walls may begin to blister.  
  • In the first week, water damage can significantly affect your home's drywall, flooring, and subflooring, as well as potentially corrode metal surfaces in your laundry room. Electrical systems might be vulnerable due to moisture exposure.
  • After more than a week, professional mitigation is a must for restoring your home. Demolition of some structural materials may be necessary to return it to a safe condition. 

How Does SERVPRO Dry My Kitchen After Water Damage?

If your laundry room area is small, SERVPRO techs can focus on moving affected furniture, like chairs and tables, to a different area of the home for cleaning with EPA-registered antimicrobial solutions and drying with air movers and dehumidifiers. Weep holes may be drilled to address moisture accumulation in and behind your walls, and exterior walls may need insulation temporarily removed. Porous insulation solutions like cellulose or cotton may need to be disposed of entirely to prevent the risk of mold proliferation in your home. 

SERVPRO of Los Gatos / Monte Sereno aids homeowners with service that makes their properties look, "Like it never even happened." You can call (408) 600-2020 at any time of the day or night to begin cleanup.

Click here for more information about Los Gatos.

What to do About Water Damage in Your Los Gatos Home

3/10/2020 (Permalink)

"Contact us" SERVPRO has teams ready to help you 24/7. Give Us a call today!

SERVPRO Knows all the Steps to Repair Water Damage After your Property Suffers a Water Incident

Water streaming down walls and on to the floor from a leaky pipe in your bathroom wall is not the sight that most homeowners want to see when they wake up in the morning. As humans in a busy go-go-go world, we have routines engraved into us, and when they become disrupted, many people have a tough time adjusting. In these cases, professional assistance to deal with the damages can ease the impact on your routine. 

If you have water damage in your Los Gatos home, SERVPRO can assist you in the restoration process. We are available 24/7 and have an emergency response team that can assess the situation right away. The sooner you stop the leak and begin the cleaning and restoration process with professional assistance, the sooner you are back to your routine. 

SERVPRO professional restorers understand the importance of mitigating damages right away. The more prolonged moisture sits behind walls and on floors, the more likely it is to have secondary damages such as mold infestations and warped flooring that can cost both you and your insurance company as well as prolong the restoration process. 

Technicians have extensive training on restoration equipment ranging from luminometers to centrifugal air movers and when and how to use them. For instance, a luminometer (ATP) is for testing surfaces and water for organic contamination and is useful for bathroom leaks when the homeowner is unsure if the water is contaminated. If it is contaminated, technicians take more precautious and extensive measures to ensure the home is cleaned correctly. A centrifugal air mover helps direct air to a specific place within the home when drying wet surfaces. They also are knowledgeable about the appropriate use of chemical cleaning products such as mildew stats and biocides. 

SERVPRO is a premier home restoration company, priding ourselves in excellent results and extensive knowledge in the industry. We are also available to help at any time we are needed. For assistance, any time of day, any day of the year, contact the restoration specialists at SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We make it, "Like it never even happened."

Learn more about Los Gatos.

How to Handle Water Damage Challenges in Los Gatos With Ease

1/5/2020 (Permalink)

puddle of water on living room floor Regardless of the type of flooring that sustained the water damage, contact team SERVPRO for effective remediation services right away.

Better Handling of Unexpected Water Damage Incidents in Los Gatos  

Water spills are expected to cause damage if materials in the affected area are porous or susceptible to water damage in other ways. Water loss incidents readily damage carpets, wood, and composite materials, but vinyl and ceramic or stone tiles can withstand the effects of such incidents. However, damages can affect the resilient materials too.

Damage to Vinyl Floors

You might not feel worried about water damage in your Los Gatos home if you have a vinyl floor because the moisture does not affect the material. However, depending on how the Vinyl Composite Tiles are installed, problems may develop. The two standard installation methods are gluing-down or snapping them together. Moisture can affect the adhesives holding down the tiles damaging the floor. Our SERVPRO technicians use non-penetrative moisture meters to check for the presence of moisture below the surface. We also check whether the glues holding the tiles may contain asbestos.

Signs of Trouble

Damages to such floors manifest in different ways. For example, when water migrates through vinyl tiles installed over concrete, it comes up with a chalky residue. For tiles installed over particleboard, plywood, or Celotex underlayment, you might notice an increased occurrence of squeaking because of warping or other imperfections on the subfloor. In most cases, our SERVPRO technicians have to replace the tiles in the affected areas and dry the subfloor.

Damage to Stone and Ceramic Tile

Ceramic tiles are made from a wide range of materials, including stone, glass, or ceramic. There are other varieties like quarry tiles and Terra Cotta. Damage to such floors depends on the underlying subfloor. If there is moisture intrusion, there might be a need to remove the tiles to take care of the subfloor. Alternatively, our SERVPRO technicians use specialized drying procedures, which rely on high temperatures and low humidity. We can use a negative pressure system or drying mats.

Water can damage the unexpected in your Monte Sereno, Cambrian, or ParkLexington Hills home. Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 to help manage such an incident, "Like it never even happened."

Click here for more information about Los Gatos.

Give Us A Call Anytime You Need Restoration Services In Los Gatos

11/18/2019 (Permalink)

A floor with water damage in a home We have experience, and state-of-the-art equipment to restore your home to pre-damage condition. We’re Faster to Any Size Disaster!

Scoping Los Gatos Water Loss Incidents for Efficient Recovery

Our involvement in water loss incidents that threaten Los Gatos homes can help to save customers time and money, primarily because of the effective tactics we utilize. Among the first steps that we take is to identify the full measure of the damage and what can be done to correct it, and this involves a blend of information provided by the job site, the property owner, and sophisticated tools our technicians can use. 

The initial assessment of water damage in Los Gatos homes is a thorough representation of the full migration of water and saturation. We seek to identify precise outer edges of the spread of these effects throughout your household, and by doing so, can better work to reduce moisture content and protect installed construction materials from requiring removal. 

To successfully learn the full scope of the water damage to your residence, our SERVPRO team arrives with advanced technology and discovery devices. Depending on the situation and the severity of the present loss incident, we can utilize multiple tools to identify the reach of the moisture and the ideal approach to restore and dry up these effects. 

  • Moisture Sensors – These are primarily used for carpet and padding moisture, as it uses probes that can determine the migration of saturation and whether the subflooring material has become compromised. These units can detect where moisture exists, but cannot measure the concentration. 
  • Thermal Imaging Cameras (Infrared Imagery) – These are portable detection devices that can quickly evaluate the extent of present moisture in building materials. They are ideal for identifying moisture you might otherwise never see and can help to double-check the success of drying efforts.
  • Moisture Meters – Available in penetrating and non-penetrating models, moisture meters are available in various types and functions. We can utilize devices calibrated for specific affected materials that can quickly identify the moisture content of these materials. 

Identifying the extent of damage with these sophisticated tools can allow our SERVPRO of Los Gatos / Monte Sereno team to utilize the right drying methods quickly to protect your property. Give us a call anytime you need us at (408) 600-2020.

See more about Los Gatos.

After A Water Damage Disaster In Your Los Gatos Home Call Our Professionals

10/1/2019 (Permalink)

interior of the house flooded with water Call (408) 600-2020 to have a solution to your commercial or residential needs.

WHY SERVPRO Should Be Your First Choice After A Water Damage Event In Los Gatos

Probably you might have asked yourself WHY SERVPRO is highly rated when it comes to performing water damage restoration. Having the necessary logistics in place to attend to every situation with the urgency it deserves is the main secret behind our success is. We understand how crucial it is to respond immediately, even to a simple water spill. As a result, we have a standby emergency call-line that residents of Los Gatos can use to get in touch at any time of the day.

The use of advanced procedures and equipment during water damage restoration in Los Gatos explains WHY SERVPRO is a top choice. For instance, we can determine the presence of hidden moisture thought the use of moisture detectors. By using portable water extractors, we can quickly extract standing water from your property and prepare it for thorough drying and cleaning. We can also use appropriate sanitizing agents and deodorizing techniques to guarantee the safety and comfort of the home.

Having sophisticated and modern-day equipment is not enough to guarantee and successful restoration process. It explains why our SERVPRO technicians undergo advanced training that gives them substantial hand-on-experience. From the acquired experience, we can return your property to its preloss state using the shortest time possible. Remember, we have encountered such incidents before, and such expertise gives us an upper hand when dealing with similar events.

There is no better thing like being served by a service provider who understands the location so well. As a strategically positioned Franchise, we know the area so well - something that enables to be Faster to Any Size Disaster. Since we understand every failure is unique, we have to document everything as we analyze every situation to come up with the best restoration solution possible. We have the experience to work with the various insurance providers, which means the claims process cannot be stressful for you. We go as far as managing the insurance process and the related paperwork.

SERVPRO of Los Gatos / Monte Sereno is a locally owned business that works around the clock to serve all local communities. Call (408) 600-2020 to have a solution to your commercial or residential needs.

For more about Los Gatos click here.

How SERVPRO Removes Water from Hidden Cavities Inside Your Los Gatos Home

9/30/2019 (Permalink)

SERVPRO Injecti-Dry equipment drying inside of walls We drilled holes into the baseboard and used our InjectiDry System to remove water collecting inside the wall cavity.

Why SERVPRO Tops the List for Water Removal in Los Gatos 

One of the most common reasons a Los Gatos homeowner calls us for assistance is an appliance malfunction or a supply line break. Seemingly simple, these routine mishaps can change from an inconvenience to a disaster if not mitigated and remediated immediately and professionally. If the leak occurs while you are away at work or overnight hundreds of gallons of water can flow across your floors and seep into building cavities and down steps and walls. 

Water Location and Moisture Levels Are Key 

Ironically the original site of the incursion might need little in the way of water removal. Your Los Gatos home has many recesses where water migrates. Our team needs to employ sensitive moisture meters and infrared imaging technology to locate hidden caches of standing water and elevated levels of moisture in structural components. We also test the moisture levels of unaffected building materials in other spaces in your home to help establish drying goals. Proficiency in these procedures is why homeowners reach out to our professionals. 

Residential Properties Trap Moisture in Many Places 

When our crews discover water migrated into cabinets, behind walls, under floors, or in ceilings, we know we cannot wait for the moisture to drain or dry on its own. Water is corrosive, progressively damaging to most building materials. Moisture that lingers more than 24 to 48 hours also exposes a structure to a significant risk of mold growth and damage.

Controlled Demolition Assists Mitigation

Creating access for water extraction and efficient structural drying can require removal or modification of some building materials. Terms like flood cuts and weep holes describe ways our crew members open areas and devise strategies to release water and permit warm air to promote drying. SERVPRO technicians have the training and experience to cut away sections of drywall and drill holes in bulging ceiling tiles, paint or wallpaper, or mortar joints. These expertly performed tasks cause minimal damage that is straightforward for us to help you arrange to restore after water removal and drying completes. 

Training and experience are why SERVPRO of Los Gatos / Monte Sereno delivers successful and consistent water removal and drying services. Call (408) 600-2020 for a reliable response.

More about Los Gatos

Look Here for Property Cleanup and Restoration in Los Gatos!

6/18/2019 (Permalink)

Los Gatos Restoration Services Are Underway with SERVPRO to the Rescue

Why Property Owners in Los Gatos Trust SERVPRO for Restoration Services

You can plan for accidents and take preventative measures to protect your Los Gatos property from water, fire, mold, storm, or other damage. However, the best-laid plans have a way of getting derailed by the unexpected. When disasters happen whether the cause was from a busted pipe under the bathroom sink, flash fire in the kitchen from an overheated pan or lack of ventilation in an attic bringing mold into your residential or commercial property, you need restoration services that handle any type of loss.

Water damage to a Los Gatos property needs to be addressed as quickly as possible to avoid costly future issues such as mold.  The longer building materials and home contents remain exposed to excessive moisture before water removal from a Los Gatos home, the more potential for loss.  Mopping and blotting with towels works to remove water from the surface, but once it has migrated behind areas in a room such as baseboards or subflooring, the situation needs professional water cleanup in your Los Gatos home. 

SERVPRO employees hold certifications (WRT) in several areas of the restoration sciences, including Water Removal Technicians, which gives them working knowledge of water extraction techniques for deeply embedded moisture. We use powerful air movers that do not merely blow air on wet areas in a property. The high-velocity airflow works to pull the absorbed moisture to the surface where our dehumidification equipment captures and ports it away. This deep-drying of both structure and contents inhibits the potential for mold or foul odors to become a problem later.

When fire damage hits a Los Gatos property, it leaves different levels of challenges for our technicians to address. Charred building materials and contents contribute nothing but odor, so SERVPRO technicians perform fire debris removal in Los Gatos homes using controlled demolition techniques to leave as much of the property intact as possible for reconstruction after the completion of restoration services. 

Smoke damage in a Los Gatos residence is both unpleasant and unhealthy to live around, our proprietary methods for smoke damage and soot removal return the home into a clean place where it is safe to live.

Even a small fire in a Los Gatos kitchen often requires fire odor removal applications. SERVPRO technicians receive certifications in Odor Control (OCT) and learn how to neutralize odor-causing molecules, not only cover them. When hot air expands during a fire, it drives soot into porous objects resulting in the need for odor neutralization techniques such as thermal fogging to eradicate foul odors. 

Mold spores exist indoors and outdoors, and therefore mold removal for a Los Gatos commercial or residential property is a misstatement. Our team can reduce the effects down to near-zero. The problem occurs when mold spores find an area of excessive moisture, ambient temperatures, and food such as the wood framework in your attic leads to the establishment of colonies which then spread until remediated.

The first sign that leads many Los Gatos homeowners to mold damage discovery comes from a musty smell that will not dissipate. Professional mold remediation is crucial as improper cleaning and removal techniques quickly spread mold spores. Our technicians are experienced and certified from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in the remediation of mold (AMRT) and containment methods to inhibit the spread of airborne spores to other areas of the property currently unaffected.  The specialized training SERVPRO technicians receive includes methods of mold colony abatement such as soda blasting which removes dried mold colonies with little surface abrasion.

For Los Gatos property owners, storm damage is the root cause of many secondary damages to both residential and commercial properties. Inadequate flood water removal or drying of an affected property leaves it open for mold growth and weakening of building materials. SERVPRO has portable pumps to quickly extracted small water intrusion as well as truck-mounted dehumidifiers and pumps to handle large-scale water loss. When our technicians arrive onsite, we take preventative measures such as tarping a damaged roof or packing out possessions to our facility for safe storage or restoration as needed. 

Why SERVPRO? We know you have choices when it comes to restoration services in Los Gatos. SERVPRO technicians hold many certifications earned through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) This organization is widely regarded as the gold standard for best practices and techniques in the cleaning and restoration industry. Because our technicians are local, we are members of the same community as you, and we know unique nuances that apply to Los Gatos such as humidity levels when calculating drying goals during water damage cleanup or mold remediation and restoration services needed after an earthquake or another natural disaster.

In some cases, the damage to the residential or commercial property is so severe the best outcome is to get it ready for reconstruction. Our technicians perform a thorough cleanup of debris and damaged building materials and ensure the structure is clean, disinfected, and odor-free for when the rebuilding starts.

Dealing with insurance after a home disaster can feel overwhelming. When you bring SERVPRO on to mitigate any type of home or commercial property disaster, we can collaborate with both property owners and insurance adjusters during every step of remediation. Part of our standard service includes a detailing listing of ever action taking during the mitigation process and we take photographs of both the structure and contents before and after for expedited processing of insurance claims. We provide our unique CCIS Contents Claim Inventory System to catalog and document the restoration service.

SERVPRO technicians keep up on the latest developments in the restoration sciences. In doing so, we can assist property owners with lessening loss from home disaster events. For example, we utilize the same techniques as the Library of Congress for restoration and cleaning of fire and water damaged books. Thus saving important documents and reading material from being included as a loss and the burden of the cost of replacing items of the property owner.

The SERVPRO of Los Gatos / Monte Sereno team is ready to assist you 24/7 with any restoration services caused by water, fire, mold, or storm. Because we are locally based, We’re Faster To Any Size Disaster. Just call (408) 600-2020. 

Learn more about Los Gatos.

Why We Are The Leader In Fire Damage Restoration In Los Gatos

6/17/2019 (Permalink)

The cleanup and repair of the fire and smoke damage can seem overwhelming to homeowners. We are here to help 24/7 so call us right away.

Trained Technicians and Appropriate Equipment Are Why SERVPRO Delivers Successful Fire Damage Remediation in Los Gatos

Cleanup after a fire crisis in Los Gatos can prove overwhelming. The tasks required to bring a sooty mess back to preloss condition are many and complex. Ordinary cleaning approaches often make things worse, much to your frustration as a homeowner trying diligently to bring order out of chaos. Our focus on research-based strategies that deliver successful results is why our team is uniquely qualified to offer fire remediation to our community here in the foothills of the Santa Cruz Mountains.

The rigorous training our technicians master during the Institute of Inspection, Cleaning and Restoration Certification (IICRC) coursework is why our team is the leader in fire damage remediation in Los Gatos. Certification in multiple remediation specializations is the norm for our crews, streamlining response to complex fire restoration scenarios.  

Frequently firefighting efforts leave large quantities of water and chemicals in your home. Removing the moisture and drying out the structure is essential before soot and smoke cleanup can begin. The familiarity our IICRC-trained technicians have with water damage remediation is another reason why SERVPRO is well-positioned to address all aspects of your fire disaster.

Our service vehicles contain the equipment needed to pump out or extract the firefighting water as well as the air movers, heaters, and dehumidifiers necessary to return moisture levels to normal readings. We also stock a range of tools and products to remove the toxic and corrosive residues deposited after a fire. Flexibility and anticipation of the many ways a fire damages your property are why SERVPRO has your back during this stressful time.

Matching cleaning products and techniques to the fire residues remaining after extinguishing the flames is the key to the most favorable outcome, why SERVPRO provides results that meet or exceed your expectations. Dry, ashy soot vacuums or dry sponges away, while thick, sticky soot needs a cleaner with surfactants and wetting agents that loosen the coating. Protein-based soot often requires a solvent and abrasive tools to dislodge. Our technicians are expert at soot assessment and removal.

Professionalism and attention to superlative customer service are why SERVPRO of Los Gatos / Monte Sereno earns your business for fire damage remediation. Call us at (408) 600-2020 to set up an assessment as soon as possible after the firefighters give the go-ahead.

See more about Los Gatos.

We Can Resolve Any Mold Issue That May Occur In Your Los Gatos Home

4/25/2019 (Permalink)

Call us at (408) 600-2020, and we can provide you with additional information and set up a convenient time to begin making your home feel clean again.

Why Families Rely On SERVPRO To Resolve Mold Damage Problems In Los Gatos

Mold can happen to any home. The cleanest house in your Los Gatos neighborhood contains spores that only require a scant amount of moisture to begin growing. When darkened areas, such as those behind large pieces of furniture, receive little airflow, microbes can begin to grow at a prolific speed.

This is why it is essential to know that SERVPRO is Faster to Any Size Disaster involving a home in Los Gatos, especially mold damage. We want to remediate such invasive microbes and reduce their numbers back to normal. The sooner we can begin the work, the sooner we can consider your home free of a microbial infestation.

Mold damage can affect more than walls behind furniture, however. It can also find its way under appliances, particularly those that use water or produce condensation. Our team of specialist use IICRC approved measures that work in controlling the spread of microbes while we work, protecting your house from further contamination. We also implement microbial-killing sprays that seal any existing spores while making the area treated hostile to newly-settled spores.

Remediation needs these methods to protect your home during the removal of mold from surfaces. Spores are microscopic and travel freely on air currents once the mold releases them into the interior of your home. Containing them helps us trap them and eliminate them from your home from the beginning of our remediation work.

Because containing these microbes remains a crucial aspect of any remediation work, we also use containment apparatus during the cleaning of personal items and household furnishings. Chambers made of clear plastic sheeting provides the necessary enclosure while we clean and remove mold from your belongings.

No matter how extensive your mold damage problem seems, SERVPRO of Los Gatos / Monte Sereno can scale our equipment and team's size to fit your needs. Call us at (408) 600-2020, and we can provide you with additional information and set up a convenient time to begin making your home feel clean again.

Click here for more about Los Gatos.

Los Gatos Property Owners Love How SERVPRO Removes Unwanted Water

2/25/2019 (Permalink)

Why Choose SERVPRO for Los Gatos Water Damage Cleanup? When Completed--this carpet will look "Like it never even happened."

Why SERVPRO Specialists Use Different Attachments When a Home Needs Water Cleanup in Los Gatos

Water that finds its way into a home can create damaged areas and let infestations of mold ruin clothing and other possessions. When an incident happens that places water on your carpeting and rugs, you want someone who can address not only the removal of the water but also any stains that develop because of its presence.
The different capabilities of our attachments help us in restoring a water damaged home in Los Gatos, which is why SERVPRO uses several for the most effective water cleanup experience. Our truck-mounted pumps pull large amounts of water from wherever we place our equipment because of the lengths of the tubing we use. The different attachments, some connected to powered, portable wands help us extract water and moisture from varying materials from soft fabrics to hardwood flooring.
When invasive water causes light-colored carpeting to become stained from either soaked furniture legs or other non-colorfast items that cause slight or significant discoloration to the carpeting, our IICRC certified techs can use a highly specialized attachment that provides excellent results. This attachment, called the claw, concentrates the suction from our pump into a very small area. We treat stains with a unique formula that releases it from the fibers and then extract the liquid with the claw. We then flush the area out again to ensure all traces of both the stain-removing formula and the substances that caused the stain no longer remain. There are circumstances where some staining can be permanent, but we do our best to make it "Like it never even happened."
Other equipment helps us dry wood floors and extract water from below cabinetry. Drying mats and injecti-dry devices are stored on our Green Fleet ready to be deployed for rapid and safe water removal. Wherever water flows, it requires removal and drying equipment to get the area mitigated of current damage and prevent future damage from affecting your home. You can trust SERVPRO to deliver results because we know which methods work in a multitude of situations that might occur in your home.
Contact SERVPRO of Los Gatos / Monte Sereno at our 24-hour service line, (408) 600-2020 when you need professionals with IICRC certification to perform water cleanup services. We also offer our mitigation services for homeowners in Saratoga, Campbell, and Lexington Hills.

Here is LGHS--Home of the Wildcats.

How Our Specialized Equipment Can Save Your Fire Damaged Home In Los Gatos

12/27/2018 (Permalink)

During most fire damage situations, smoke can also cause many problems.

Fire Damage Technicians In Los Gatos Talk About The Tools Used During Mitigation

Whenever something burns inside your Los Gatos apartment complex, several units could find that issues exist. During the blaze, several conditions created can cause different types of fire damage to occur. The heat and flames can use your contents and building materials as fuel and destroy the items. Sometimes the heat can partially char objects and only ruin the surface. During most fire damage situations, smoke can also cause many problems.

Smoke can adhere to surfaces of your contents and structural components in the form of soils and soot residues. Smoke can also cause burnt aromas to exist, forcing our SERVPRO technicians to include deodorization as a part of fire damage restoration in Los Gatos. These partially combusted particles can travel throughout your home and sometimes the problems they cause are not visible right away. Smoke can also penetrate porous materials and cause foul odors to exist even if residues are not seen on the item's surface. To mitigate all of the issues related to smoke, our restoration crews use the industry's most advanced technology.

Our SERVPRO team contains members that are IICRC certified and have experience in handling various fire-related situations. Our highly trained team knows about all of the industry's most useful tactics and procedures to eliminate smoke and heat-related damage. We have at our disposal specialized equipment that helps us return your property to preloss conditions.

During an emergency call, our SERVPRO technicians respond quickly as we provide fast 24/7 service. As soon as our professionals arrive at your residence, we begin calculating an initial estimate and assessment. We use specialized equipment from the initial testing phase to the final cleanup stage. We utilize the industry's best chemicals and techniques when cleaning soot residues from surfaces inside your home. If unpleasant aromas still exist after burnt items and soot residues get cleaned and removed, then we can utilize specialized deodorization technology such as ULV foggers and ozone machines.

If you ever notice burnt smells existing inside your apartment, call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 as soon as you see an issue.

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Let SERVPRO do the Heavy Lifting After a Fire in Your Los Gatos Home

11/7/2018 (Permalink)

Fires start small and grow unless extinguished. Call SERVPRO's highly trained technicians to restore your home to its preloss condition.

Heavy Equipment Helps SERVPRO Take Down Fire Damage in Los Gatos

Reversing fire damage in a Los Gatos home can be a daunting task even for those familiar with the correct steps and processes without the equipment necessary to handle the job. SERVPRO's ability to tap into a national network of resources, education, and specialty equipment allow us to handle fire damages on a large scale. Other companies sometimes shy away from or fail to adequately restore damage caused by more significant fires because they lack the sort of heavy-duty tools and equipment we use, as well as the training necessary to operate them with maximum efficiency.

The SERVPRO Arsenal

We never show up to a fire damaged home in Los Gatos without adequate equipment and preparation. Depending on the path the fire takes, we may need to bring in any number of specialized machines and cleaning techniques. Water damage from sprinklers and hoses can compound problems in burned regions, but our fast-drying air movers and dehumidifiers can remove moisture before mold damage, and other complications can arise. We stock a variety of mops, brooms, brushes, and other tools specifically designed to pick up ash and other fire residues without causing damage to the materials lying underneath the damage. On top of that, we use innovative cleaning chemicals to remove even the smallest traces of fire damage still present in your home.

The Workforce Powering the Tools

In years past, fire restoration professionals could be given only a few hours worth of training before being sent out to help repair damage to people's homes. Today, however, our technicians receive weeks of training before ever being allowed to help out on a restoration project. SERVPRO's expert crews are trained and educated on every aspect of their equipment and know the in's and out's of everything they might use. We spare no expense in getting the right person on the right tool to help restore your home to the same way it was before the fire.

SERVPRO of Los Gatos / Monte Sereno is one of the most well-stocked and heavily-manned damage mitigation and restoration companies in the state. Call us at (408) 600-2020.

Los Gatos was originally named La Rinconada de Los Gatos which means Cat’s Corner, because of numerous mountain lions. Click here for more information about this town.