Sometimes The Worst Part Of The Fire Is The Smoke

6/10/2024 (Permalink)

Smoke and soot from a kitchen downstairs ruined this bedroom upstairs.

After a small fire in your house, SERVPRO® can provide comprehensive services to address soot and smoke damage. Here’s how we can help:

1. Assessment and Inspection
SERVPRO professionals will start with a thorough inspection of the property to assess the extent of soot and smoke damage. They use advanced equipment and techniques to determine how far the smoke has penetrated walls, furniture, and other surfaces.

2. Immediate Board-Up Service
If the fire has compromised windows, walls, or the roof, SERVPRO can provide immediate board-up to protect your home from further damage, weather exposure, and security breaches.

3. Soot and Smoke Removal
SERVPRO uses specialized equipment and techniques to remove soot from surfaces such as walls, ceilings, and furniture. This includes:

-Dry Cleaning: For light soot residue.

- Wet Cleaning: For moderate to heavy soot residue.

- Spray and Wipe: For items that cannot withstand wet cleaning.
-

Foam Cleaning: For upholstery fabrics.

- Abrasive Cleaning: For tough residues.

4. Odor Removal
SERVPRO employs various methods to eliminate smoke odor from your home, including:

- Air Scrubbers: These machines use HEPA filters to remove airborne particles and odors.

- Thermal Fogging: This process neutralizes odor-causing particles by releasing a dense fog of deodorizing compounds.

- Ozone Treatment: Ozone generators break down odor molecules at a molecular level.

- Hydroxyl Generators: These generate hydroxyl radicals that safely eliminate odors.

5. Cleaning and Sanitizing
They will clean and sanitize all restorable items and structures that were damaged by the fire. This includes:

- Carpet and Upholstery Cleaning: Professional deep-cleaning methods to remove soot and smoke residues.

- Duct Cleaning: To remove soot and odor from the HVAC system and ductwork.

- Contents Cleaning: Items such as clothing, linens, and personal belongings can be cleaned and deodorized.

6. Reconstruction Services
If the fire damage requires significant repairs or reconstruction, SERVPRO can handle the reconstruction process. They offer a range of construction services, including drywall installation, painting, and flooring repair or replacement.

7. Insurance Assistance
SERVPRO can also assist with the insurance claims process, providing detailed documentation of the damage and the restoration work performed. They can work directly with your insurance company to expedite the claims process and ensure that you receive the coverage you’re entitled to.

Benefits of Choosing SERVPRO

- Expertise and Experience: With years of experience, SERVPRO technicians are highly trained in dealing with fire and smoke damage.

- Advanced Technology: They use state-of-the-art equipment and techniques to ensure thorough cleaning and restoration.

- 24/7 Emergency Service: SERVPRO is available around the clock to respond to emergencies, minimizing the damage and beginning the restoration process promptly.

- Comprehensive Service: From initial damage assessment to final reconstruction, SERVPRO provides end-to-end services, ensuring a seamless and efficient restoration process.

By choosing SERVPRO, you can be confident that your home will be restored to its pre-fire condition, free from soot, smoke residues, and odors, allowing you to return to a safe and clean living environment.

3 Types of Damage that Occur During a Fire

5/24/2022 (Permalink)

Fire damage in a home in Campbell, CA.

Three Different Types of Fire Damage

A fire in your Campbell, CA, home can be devastating. Fire damage can affect your belongings as well as the structure of the building. On top of this, you may be dealing with secondary forms of damage as well. The following are some ways that various elements may affect your home and how you can address it.

1. Fire
The damage caused by flames is likely the first to cross your mind when you think of a fire in your home. Fire damage can be incredibly destructive, leading to missing sections of the building and ruined property. Luckily, a clean-up and restoration company can make repairs and rebuild your home. They can also salvage many damaged items.

2. Water
You may not usually consider water damage as a consequence of a fire, but depending on the size and severity of the blaze, firefighters will need to use a fire hose to put out the flames. This can result in flooding inside the building. It is important to have this water removed as soon as possible to prevent additional problems such as mold. A dehumidifier and open windows can help the building dry more quickly.

3. Smoke
Smoke travels further than flames, so it often affects a larger area of your house and can leave a film of soot on walls, floors and objects. This can be corrosive to certain materials and should be removed right away. For hard surfaces, soap and water are usually enough but fabrics may need to be dry cleaned or put in the wash. Using an air purifier can help remove smoke odors from the environment.
If you have experienced a fire in your home, it’s important to begin work on fire damage and any other issues as soon as possible. This will prevent the damage from worsening and will allow you to have your home back to normal more quickly. Any needed cleanup and repairs can be done by a professional service to ensure the building is safe.

3 Ways Water Can Damage Your Home After a Fire

3/31/2022 (Permalink)

Fire damage to a home in Monte Sereno, CA.

Three Ways Water Can Cause Damage To Your Home After a Fire

A fire can wreak havoc on your home, but the flames aren’t the only things that can cause destruction to your property. Often times, water can cause as many or, in some cases, more problems as the fire damage itself. If you own a home in Los Gatos, CA, then you should be aware of the ways that water can cause further devastation after a fire.

1. Ruptured Pipes

During a fire, temperatures in your home can become extreme, and the intense heat can cause burst pipes and plumbing malfunctions. Falling debris can also lead to warped or broken pipes. Even if parts of your home are spared from burning, flooding can cause water damage throughout your residence, especially to walls and flooring.

2. Storm Damage

Fire damage often includes structural problems to the roof and windows. This can mean that water will be able to enter the home during any inclement weather that occurs before repairs can be completed. Placing tarps on the roof and boarding any broken windows can help mitigate these potential problems.

3. Water From Fire Hoses

When firefighters go to work to extinguish a burning house, their biggest ally is water. While absolutely necessary, the thousands of gallons that can come from a fire hose can leave behind a great deal of residual water that will need to be cleaned and removed. The longer this water sits stagnant, the greater the potential for incurring more damage and costly repairs. Fire extinguishers used by emergency responders can also contain compressed water, which can also leave behind destruction.

If you are dealing with the heartbreak of a fire in your dwelling, you are probably preparing to combat the fire damage you have suffered. However, you should also make a plan to deal with the destruction that water may have caused to your property, as well. Contact an emergency restoration specialist for more information to help you restore your home to the safe haven you deserve.

5 Cleaning Methods for Smoke Damage

3/25/2022 (Permalink)

If your electronics have suffered from fire damage have a professional check on them.

What Is The Best Way To Clean Contents After Fire Damage

If your company in Campbell, CA, has suffered from smoke damage, Then you may be wondering what the best way to clean and restore your office items are. According to many fire damage restoration professionals, there are several methods, from dry-cleaning to immersion, and each one is designed for a different purpose. Here are a few cleaning processes that may be recommended.

1. Wet Cleaning

Wet cleaning is perhaps what is most commonly thought of when it comes to washing away smoke damage. It involves using a liquid cleaner on heavier damaged areas.

2. Spray and Wipe

In many cases, the content cleaning of solid materials, such as desks or filing cabinets, can be done with the spray and wipe method. It's usually done using a spray cleaner and wiping it off with a rag. After cleaning you may want to move items to content storage until repairs can be completed.

3. Dry-cleaning

Using this method is primarily for items that need to be pre-treated, those sensitive to wet cleaners, or items that need only a light bit of cleaning. The process may involve a spray cleaner or powder depending on the item and damage type.

4. Immersion Cleaning

In some cases smoke damaged items will need to be immersed in a cleaner. Depending on the damage level the item may either be left to soak or simply dipped so it can be completely submerged in the cleaner before being washed off.

5. Foam Cleaning

This method is usually used when dealing with upholstery is that might react poorly to liquid cleaners. A special foam is used to avoid soaking the fabric and can effectively remove any smoke odor the fire may have left behind.
The cleaning style your restoration professional uses to restore your office items may depend on the item type and the degree of damage. Light damage may be removed with the dry-cleaning process, while some items made need to be immersed in the cleaner for a time to properly rid of any smoke or soot damage. Others can be simply sprayed with the solution and wiped off.

What To Do When Filing a Fire Insurance Claim

2/21/2022 (Permalink)

Fire damage in Lexington Hills, CA.

Steps To Take After Fire In Your Home

A fire can cause a lot of damage to your Lexington Hills, CA home, and fire restoration can include a lot of cleanup and repairs. Fires are usually included in your homeowner's insurance, so any damage to your house and property should be covered if you file a claim. Here are the steps you should take after you have experienced a fire in your home.

1. Call Your Insurance Agent

The first thing that you should do if your home has been damaged is call your agent to file a fire insurance claim. The sooner you do this, the better. It can take a while for your claim to be completed, so you don’t want to wait too long to begin. Depending on your policy, you may be required to submit your claim within a certain time period of the incident which is another reason that you should do so as soon as possible.

2. Document the Damage

In order for the insurance company to compensate you for anything that will need to be repaired during fire restoration, it is important that they know exactly what was damaged in the fire. Consider keeping a list of affected items and be sure not to throw anything away as it will serve as proof of the damage. Taking pictures of areas that need smoke cleaning might be helpful as well.

3. Take Steps To Prevent Further Damage

If you do not take proper care of your property and further damage occurs, the insurance company may not cover this. Calling a fire restoration company to help mitigate the property is a good idea. They can board up any damaged walls and windows as well as place tarps on missing roof areas.
In order to get the most from your fire insurance claim, you should be sure to file it as soon as possible after a fire has occurred. Keep track of lost and damaged items and do what you can to prevent more damage to make the process go more smoothly.

Properly Caring for Your Furnace to Reduce Fire Hazards

12/30/2021 (Permalink)

Inspect and change your furnace filter regularly.

Properly Caring for Your Furnace

Your furnace has gotten you through some pretty tough winters in Los Gatos, CA, and continues to help make your home a comfortable, great place to live for you and your family. Unfortunately, no furnace is a self-sustaining system, and you’ll need to maintain yours to avoid a number of serious issues, such as:

• Smoke damage to your home and belongings
  
• Blockage of the vent, which can lead to a buildup of unsafe air in your home
  
• House fires
  
  

Luckily, maintaining your furnace correctly is a fairly simple task when approached properly, and costs much less in the long run than paying for professional fire cleaning or smoke cleaning services when things go wrong.

Filtration

The easiest thing you can do to prevent the need for fire cleaning in your home is to inspect and change your furnace filter regularly. Your filter prevents dirt and debris from entering the furnace. An extreme buildup on these filters can lead to furnace malfunction, which may, in turn, lead to a house fire.

Clean Your Vents

If your exit vents become clogged with dirt and dust, the hot air your furnace creates will have nowhere to go. The buildup of heat in your ducts can not only damage the furnace and its channels but can very well lead to more serious issues down the road. Cleaning your vents is a quick, easy way to reduce strain on your furnace.

Inspect the Fan

Your furnace fan is, of course, the component that gets warm air moving throughout the vents to warm your home. If the fan is malfunctioning, hot air will simply stay in place and may cause overheating of various furnace components. Having a professional check out your fan or ensuring it’s working correctly yourself is always advisable when maintaining your furnace.

Following these steps helps to reduce the likelihood of furnace-related fire and smoke damages occurring. At the end of the day, spending a little more time on maintenance is much better than spending your hard-earned cash on fire cleaning services.

5 Steps To Prepare Your Home for a Fire

10/27/2021 (Permalink)

Plan an evacuation route.

5 Steps to Fire-Proofing Your Home

Most people take active measures to prevent house fires, but not many people have implemented fire preparation techniques. Yet, fire prep is just as important as fire prevention, and in fact may be more so when it comes to protecting your home and loved ones. If you have yet to implement fire safety procedures, it’s time to do so. Below are five things you can do to get started:

• Test your smoke alarms.
  
• Plan an evacuation route.
  
• Teach your children what to do in the event of a home fire.
  
• Devise a communication strategy.
  
• Practice.
  
  

Test Your Alarms

Though your smoke alarms should inform you when they’re low on batteries, it doesn’t hurt to check them periodically. Test them once a month, and to err on the side of caution, replace their batteries at least once a year.

Plan an Evacuation Route

This should be at the top of your fire preparation list. Identify all possible exits for each room in the home and make sure that each family member is aware of where those exits are. Designate a family meeting spot outside.

Teach Your Children

If you have young children, show them what the fire alarm sounds like and advise them on what to do if they hear one. Inform them of evacuation routes as well.

Plan a Way To Communicate

Put together an emergency contact list and make sure that all family members know who to contact if they cannot find one another. Have your young children memorize important phone numbers, beginning with 911.

Practice

The best way to ensure that all family members know what to do in the event of an emergency is to practice. Host a fire drill every couple of months and devise different scenarios. In doing so, you can increase the odds that everyone knows what to do and how to escape in a real emergency.

Your San Jose, CA, fire remediation team or local fire department can review your fire preparation plan and provide additional tips for how to improve it. Don’t cut corners when it comes to fire safety and start planning today.

Tips for Removing Cigarette Smoke Odor From Your Home

7/22/2021 (Permalink)

However, if your home smells of cigarettes, your first priority will likely be home deodorization.

How To Get Rid Of Cigarette Smoke Odor In Your Home

As a new homeowner in San Jose, CA there may be a few things about your new house that you want to upgrade. Some people start thinking about remodeling and renovation. However, if your home smells of cigarettes, your first priority will likely be home deodorization. Working with a smoke and odor removal company can help you have a fresher smelling space. You can also keep these tips in mind as you go through this vigorous cleaning process.

• Wash Fabrics: Any curtains, rugs and carpets left behind need to be thoroughly washed. Fabrics can soak up particles from cigarette smoke. These particles make the odor linger longer. The type of fabric will dictate whether you use a dry-clean or wet method.
• Store Content: Once your belongings have been cleaned, you need to make sure they remain odor free. Putting your clothing, furniture, curtains and other cleaned items into a storage unit can help you ensure they do not get smelly again.
• Clean Walls: Even the walls and ceiling in your new home need to be properly cleaned for a thorough home deodorization. If these surfaces are left untreated, you may notice that the aroma still permeates your house. The professional cleaning crew will likely use a special solvent and equipment to clean the permanent fixtures in your house.
• Incorporate Filters: Commercial-grade air filters can help remove odor particles from your space. While air filtration may not remove the odor on its own, it is an important part of the overall cleaning process.
• Use Machines: Another machine commonly used to help remove cigarette smoke odor is an ozone machine. This device emits ozone molecules that act similarly to the smoke molecules. The new particles attach themselves to the surfaces in your home to start the deodorization process.

Home deodorization may not happen overnight. Sometimes it takes trial and error to fully remove bad smells from your house. Cleaning every surface and item in the building helps make sure you completely remove the foul aroma.

Clearing Away the Smell of Smoke

7/13/2021 (Permalink)

Fire damage to a home in Lexington Hills, CA.

How To Remove Smoke Smell From a Home

A house fire has the potential to cause many different types of damage. The fire itself can damage the structure of a home as well as the following items:

• Furniture
  
• Clothing
  
• Electronics
  
• Home décor
  
• Other important home goods
  
  

However, homeowners in Lexington Hills, CA, who have experienced a house fire may be unprepared for the task of cleaning smoke damage. This is typically an unexpected part of the problems caused by a fire, but it can be considerable. The smoke odor can linger for days or even weeks following a fire, and can frustrate the abilities of a homeowner to clean it on his or her own. For this reason, smoke cleaning and professional odor remediation may be required.

Experience Makes a Difference

Homeowners in Lexington Hills, CA, are generally entirely willing to try to handle smoke cleaning on their own. However, the extent to which smoke spreads can make the task all but impossible to take care of individually. Many surfaces could have been affected by the smoke. Everything from curtains and drapery to furniture and bedding may need to be treated. This is where the experience and tools of experts really can come in handy.

The Right Equipment Can Be Key

Expert smoke cleaners can bring a range of specialized equipment to each job. This is just part of the reason why working with them can be so valuable. Thermal foggers, ozone machines, and special air filtration devices are typically available to be used to eradicate the smell of smoke from a home and a family’s belongings. These devices are usually applied strategically to maximize their benefit; the results help make a home livable again.

Fixing damage from smoke may only compound the devastation from a house fire. However, it is often possible to save items with professional smoke cleaning that are both important, such as children’s stuffed animals and baby clothes, and practical, such as couches, clothing, and rugs.

SERVPRO Offers Monte Sereno Homeowners Fire and Smoke Damage Restoration

5/7/2021 (Permalink)

The situation can feel quite overwhelming when your home is affected by fire damage. Contact SERVPRO for effective remediation services.

Why is Fire Damage Restoration Needed in Monte Sereno?

Many consumers may not realize that fire in homes produces various smoke residues that travel throughout the house and are deposited on walls, furniture, and the contents in the house. Kitchen fires, especially grease fires on a stovetop, produce an oily residue that is difficult to remove unless the appropriate cleaner is used.

One of the first steps taken by SERVPRO when they enter your Monte Sereno home to begin fire damage restoration is to assess the type of fire, the amount of damage, and the smoke residue on walls, floors, furniture, and contents.

Once our experts know what type of fire they are dealing with, they will utilize the appropriate cleaning agents. Clients who try to complete cleaning on their own tend to smear the oily residue over the surface, making it more difficult to clean. Our experts may use detergents or solvents to remove the oily residues. SERVPRO will look after all aspects of:

• Water & fire damage restorations
• Smoke damage removal
• House fire clean up

Call SERVPRO of Los Gatos / Monte Sereno for fire damage restoration services in Monte Sereno and surrounding areas. We can help 24/7. Call (408) 600-2020

Monte Sereno Homes with Fire and Smoke Damage Call on SERVPRO

4/16/2021 (Permalink)

The situation can feel quite overwhelming when your home is affected by fire damage. Contact SERVPRO for effective remediation services.

SERVPRO mitigates smoke damage in Monte Sereno homes quickly and efficiently

Every fire scene has safety hazards present. When SERVPRO provides fire restoration, we take safety concerns seriously. Our technicians address any safety issues immediately before beginning emergency services and clean up. Maintaining a safe job site is vital to everyone involved.

Safety First

When we begin fire and smoke cleanup in Monte Sereno, we discuss securing the site before we begin. A safety evaluation is the next step, and this can include:

• Asking the homeowner of known safety hazards
• Identifying safety risks
• Define procedures to minimize risk
• Communicate safety procedures to every at the job site
• Use warning signs and barrier signs to identify dangerous areas

Organized Work Sites are Safe Sites

When the worksite is organized, the fire and smoke damage restoration and cleanup are much easier. We set up work areas and staging spots for equipment and supplies. To ensure safety while working, we also:

• Follow local and state regulations
• Adhere to OSHA guidelines
• Adhere to IICRC guidelines
• Wear the proper PPE

For professional fire restoration, contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We’re Faster To Any Size Disaster.

When Fire Strikes - Fire Damage Restoration Services in Los Gatos

3/22/2021 (Permalink)

Fires can happen without warning and you are going to need a company to come in and take care of the damage. Call SERVPRO for fire damage remediation.

SERVPRO provides fire restoration to Los Gatos homes impacted by fire 

Los Gatos is a city in California that is home to many high-tech companies, one of the main ones being Netflix. The old blends with the new in many communities. There is plenty to see and do in Los Gato, with restaurants, parks, and local events taking place each week.

Los Gatos Library

You cannot go wrong spending the afternoon at the library. Adults and kids alike will find a fantastic selection of reading material at the Los Gatos Library. Right now, they are doing patio pickup of books but there is so much more to take advantage of:

•   Nature stories read online
•   Take-home kits that include puzzles, STEM, and other activities
•   E-books available
•   Suggested reading lists for all ages
•   K-12 digital homework eResources

Visit them on Villa Avenue or go to their website for details. 

Head to Vasona Lake

Everyone should get outdoors whenever possible, and Vasona Park is an excellent way to do that. Vasona Lake County Park is 152 acres of beautiful landscapes and lots of things to see and do. This will be their 17th year of bringing folks free concerts in June and July. It is a nine-week joint event with South Bay and the Santa Clara County Parks and takes place each Saturday. Local artists perform a variety of genres, from big band to contemporary folk music. Food vendors are on-site; all you need to do is bring a blanket and a chair. Other activities in the park include:

•   Boating
•   Fishing
•   Ball playing areas
•   Picnic areas
•   Youth Science Center
•   Hiking
•   Running

Los Gatos Café

This little café is only open until 3 PM, mainly for breakfast and lunch. It is highly rated and serves up so delicious, home-cooked food. One of their specialties is a souffle omelet, which is totally unique and scrumptious. They also have gluten-free options. You will find lots of unique menu choices such as:

•   Crab & avocado omelets
•   Massive cinnamon rolls
•   Crab & shrimp benedict
•   Steak fajita omelet
•   Gorgonzola scramble

You have to bring cash or a check; they do not take credit cards. 

NUMU – New Museum Los Gatos

Local artists and an abundance of exhibits are what you will find here. During the current restrictions, you can schedule a tour. You can enjoy a virtual tour of what the museum has to offer. Current and upcoming exhibits include Art in the Time of Corona, In The Artist’s Studio, ArtNow 2021. 

This is a sampling of all the things you can enjoy in Los Gatos. No matter what you enjoy, concerts, sports, or nature, there is a way to do it in the city.

House Fire Clean Up

SERVPRO returns homes to preloss condition whenever possible.

If your residence has been damaged by fire, SERVPRO has professional technicians with the experience needed to mitigate the situation. We offer:

•   Smoke Damage Clean Up for Los Gatos
•   Fire Restoration 
•   Smoke Remediation 
•   Odor Removal 
•   Water Damage Remediation

We apply the basic principles of cleaning to any fire damage situation, big or small. We proceed to:

• Trace the spread of the smoke in your home
• Determine the actions needed
• Begin cleanup and restoration

We leave your home, “Like it never even happened,” whenever possible.  For more information on how we can help contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. 

How Long Does it Take for Burnt Odors to Leave a Home?

2/10/2021 (Permalink)

Facing fire damage? SERVPRO is prepared with restoration equipment and experienced technicians. Call us today!

SERVPRO Fire Damage Specialists Can Fumigate and Restore Home's in Monte Sereno

Fire odors are volatile particles that can embed into surfaces, making them tough to remove. The volatile nature of these particles means that odors eventually dissipate. However, during a house fire, high pressure may cause odors to become trapped or make a property unlivable for a period. 

Removing the odor is an essential part of fire damage restoration for Monte Sereno homeowners. These unpleasant smells rarely have a single source, which means odor control is most effective using a multi-tiered approach. SERVPRO technicians employ a variety of techniques, methods, and equipment to combat odors. The first step is to remove any odor-causing materials and to clean soot or smoke from surfaces. If the smell persists, we can use a combination of masking agents, pairing agents, and filtration devices to tackle the problem. 

• Air filtration devices can remove fire odors from a property by passing indoor air through a range of filters. 
• SERVPRO uses high-efficiency particulate air filters to remove particles as small as 0.3 microns. 
• Restoring indoor air quality can also prevent inhalation or ingestion of microscopic soot and dust particles created by a fire. 

A house fire can severely impact the indoor air quality in your home. Contact SERVPRO of Los Gatos / Monte Sereno for fire damage restoration at (408) 600-2020.

Monte Sereno Residents can Support Local Artists from their Own Home.

1/4/2021 (Permalink)

Music lovers in Monte Sereno are in for a treat. Get your very own pop up concert when you support local artists.

Let Music Visit your Monte Sereno Home and Kick-off 2021 in Style

Artists, performers, and musicians surround Monte Sereno residents. There is no shortage of concerts or plays for us to choose from on any given weekend under normal circumstances. As we kick-off 2021 with hopes for a new normal, it may still be a few weeks before concert venues renew their offerings. However, the Opera San Jose is preparing for the 2021 season and offering its patrons a pop-up concert in their driveway or home.

• Pop-up concerts are available to patrons making a donation of at least $1,000 in support of the Opera San Jose
• Safety guidelines are followed by performers and attendees alike
• The donation can be made easily through their online platform

SERVPRO of Los Gatos/Monte Sereno is also ready for a safe and wonderful 2021. Whenever fire restoration services are required, our staff is prepared to go to your home with all the necessary safety precautions. Our team strives to minimize the disruption to your daily life while cleaning any residual soot and smoke damage. Give us a call at (408) 600-2020 and let us leave your home, “Like it never even happened.”

Find Awe, Inspiration, and Expression in Los Gatos

11/14/2020 (Permalink)

Get "fired up" to visit the exhibits at the New Museum in Los Gatos--a friendly tip from SERVPRO

Residents of Los Gatos get into NUMU Free of Charge

NUMU, the nickname of the New Museum in Los Gatos, offers residents the mesmerizing opportunity to view local artists’ varied creations. While at NUMU, you are welcome to browse different exhibits. Other activities are also available to the public, many requiring only a small fee. You can call 408-354-2646 to find out more about NUMU’s upcoming events and exhibitions. Don't miss out on these very interesting creations.

In addition to browsing the galleries, NUMU invites patrons to take part in different activities.

• Explorers’ Weekend, including private group sessions,
• Merit badge activities for both Boy and Girl Scouts, and
• MakerSpace workshops and classes.

SERVPRO of Los Gatos / Monte Sereno uses specialized methods to restore fire-damaged belongings, including fine art, ceramics, and other creative displays. Call (408) 600-2020 for professionals who care about making things “Like it never even happened,” for you.

I Need to Handle the Fire Damage in My Property After a Kitchen Fire. Where Do I Begin?

7/6/2020 (Permalink)

Cleaning after kitchen fires is challending. SERVPRO has the know how and experience to restore your home.

Start by Contacting SERVPRO Professionals to Perform Fire Damage Restoration in Your Los Gatos Residence

A fire can leave you wondering how to begin restoring your Los Gatos residence. Thankfully, the restoration professionals from SERVPRO can help you get your property to its pre-emergency state. During the years we have been in business, we have restored thousands of homes to their former glory.

What’s the benefit of hiring professionals?

Professionals are certified, insured, and have proper skills to perform fire damage restoration in your Los Gatos home. We also have access to world-class fire restoration equipment and products. Our devoted team aims to serve our customers to meet or exceed their expectations. Immediately after we receive an emergency call, we respond fast to prevent secondary damage.

Why is the odor unbearable, especially in my kitchen?

People store foodstuffs that contain oils and greases such as meat in the kitchen. The fats fuel a fire, creating an oily mist that settles on different surfaces. The extreme temperatures melt the oil and grease, creating an unpleasant smell that hides in appliances, wall cavities, ceilings, and cabinets. Our technicians can use enzyme digesters to remove the protein odors from your kitchen. The enzymes break down insoluble protein molecules into simple substances that bacteria can absorb and digest.

Can your technicians clean the heavy grease in my kitchen?

It isn’t easy to clean grease on the affected surfaces, especially if you do not have the right products. Therefore, it is essential to involve experts to clean such surfaces. We have a wide range of approved products that help us clean and restore various surfaces. We can use an industrial cleaner mixed with warm water to clean multiple surfaces in your kitchen, including:

• Metal air filters
• Range hoods
• Grease traps

How do you clean a ruined ceiling?

The ceiling is the most affected surface during a fire. Smoke and soot settle on the ceiling surface, and when the flames are severe, the ceiling might be damaged extremely. The soot creates a significant dark map that is challenging to clean. Our SERVPRO technicians can use a peroxide active ceiling cleaning product to remove the soot and smoke residues on the surface. We can also use the product on porous surfaces that can withstand cleaning with water-based solutions.

For effective fire damage restoration, call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We have the skill and resources to restore your property to its pre-misfortunate state within a brief period. We’re Faster To Any Size Disaster.

More about Los Gatos.

Can I Call the Pros at Any Time for Fire Damage Help in Los Gatos?

6/22/2020 (Permalink)

We are available 24/7 for emergency cleanup and restoration.

The SERVPRO Fire Damage Crew is Available 24/7 to Come to Your Los Gatos Home

It often feels overwhelming and hopeless when your Los Gatos home is involved in a fire. Whether you had a small kitchen fire or something on a larger scale, it is nice to know that you have help when you need it. SERVPRO wants you to know that we have technicians ready to go 24/7, and we can have a crew at your property in as little as four hours or less. Our professional advice and restoration techniques prevent damage and bring your home back to preloss conditions faster.

Is There Anything I Can Do Until the Fire Restoration Crew Arrives?

Until SERVPRO arrives to help with your fire damage in Los Gatos, it is vital that you do not enter your home until the first responders deem the structure safe. If you are able to enter before our arrival and you are advised it is okay to do so, getting the air moving with open windows and ceiling fans is an excellent way to start. Rest assured that once we arrive, our team works fast to quickly assess the damage to your home so that we may put the best plan into action. We’re Faster to Any Size Disaster, and you can count on us to follow all the steps for proper mitigation and restoration efforts.

Won’t Grime and Soot Get Tracked Throughout My Interior?

Something our technicians are diligent about is ensuring that we limit the potential for tracking from the fire loss zones into other areas of the house. Soot particles and residue stain household textiles and carpets quickly because of the nature of the oily base. We take a variety of measures to limit the loss and potential damage from debris moving throughout the interior, including:

• All technicians wearing personal protective equipment (PPE) as well as foot coverings to inhibit tracking.
• Total removal of soot and debris before any cleaning or deodorizing takes place.
• The use of dry sponges as well as industrial-strength vacuums with specialized attachments that facilitate easy removal of soot particles rather than embedding them further into fabrics.

What Can Be Done About Odors from Fire Damage?

Odors linger after a fire, which can be stronger depending on the types of materials involved. If burnt drywall, plastics, electrical components, and other materials send particles throughout your ventilation system, the odors are tough to tackle. However, we have IICRC-certified technicians ready to eliminate odors and keep particles from spreading into other areas of your home. We have a variety of deodorizing solutions we can add to any fire damage restoration project, including:

• Air scrubbers with powerful HEPA filtration
• Anti-microbials registered by the EPA
• Odor counteractant beads
• Ultra-low volume (ULV) and thermal fogging systems

Our crew formulates a plan using a combination of these methods and high-powered fans to facilitate odor removal while also drastically improving the air quality within the home.

Will All the Items Touched by Smoke and Soot Need to be Thrown Away?

The skilled technicians on your fire restoration job understand just how fast a home’s contents can become damaged to the point that they are no longer salvageable. To keep this from happening, we earmark items for removal or pack-out to be transported to our nearby facility where they are protected during the cleaning process. The crew carefully packs each item and safely boxes them up, cataloging everything to keep a record.

While at our facility, we have a broad range of specialty cleaning methods that allow us to remove belongings damaged by soot and smoke. The ultrasonic cleaning tank allows for items to be submerged where vibrations create thousands of tiny bubbles to gently jostle the soot particles lose. Items that respond well to ultrasonic cleaning methods include:

• Glass
• Silver
• Porcelain
• A variety of other hard materials

We always scrutinize each item before any cleaning methods to ensure they can handle the process. After everything has been cleaned up and dried, they are stored in our warehouse with a climate-controlled interior. Everything is logged with a QR code to make it easy to access by our technicians or our customers.

Once your fire restoration project comes to an end, everything is thoroughly cleaned and deodorized to ensure no foul odors linger. We also use specialized moisture detection tools to ensure that no moisture lingers from the water used to extinguish the flames. Should soot and smoke have traveled through your HVAC system, our crew has unique methods for sealing that keep the particles from leaving any trace of the fire. Everything gets done so that your home is just “Like it never even happened.”

SERVPRO of Los Gatos / Monte Sereno is here when you need us for prompt, reliable fire damage services. Call (408) 600-2020 to have a crew deployed to your location in as little as four hours or less. We are available 24/7 for emergency cleanup and restoration.

Should I Wet or Dry Clean My Walls After a Fire in My Los Gatos Home?

6/2/2020 (Permalink)

SERVPRO Says Protect your Los Gatos Home from fires by installing smoke detectors--or call us for cleanup and restoration

SERVPRO Fire Restoration Specialists Assess the Conditions of Your Home to Determine the Appropriate Cleaning Method

Even the smallest fire in Los Gatos can cause significant damage to your walls and ceilings. Before you immediately start washing your walls, it is vital to determine the best cleaning method for your particular situation. If your fire consisted mostly of natural materials like paper or wood, the smoke residue is generally dry, while synthetic materials produce wet residue, requiring a different cleaning technique. It is also entirely possible that the fire may consist of more than one type of residue.

What is the Difference Between Wet and Dry Cleaning Methods?

SERVPRO Technicians Use Both Methods to Remove Smoke Residue

You may encounter both wet and dry smoke residues when dealing with fire damage in your Los Gatos home. Just as the names indicate, wet cleaning requires the use of liquid to remove the residue, and dry cleaning implements the use of vacuums and sometimes dry sponges on porous surfaces.

What Does the Dry-Cleaning Method Entail?

• Dry smoke often does not stain as deeply as wet smoke, but it can cause more damage because dry smoke fires are usually hotter.
• Dry cleaning uses less aggressive methods, such as vacuuming.
• Technicians use dry sponges to remove residue from porous surfaces.

Wet Should I Know About Wet Cleaning?

• Wet cleaning has three steps: wash, rinse, dry.
• It is essential to test a small spot on the wall to make sure you are choosing the right type of cleaning solution and technique.
• Technicians should use a towel to apply the cleaning solution, moving in one direction only.

With both types of cleaning, it is important to protect your furniture by covering it. It is also critical to clean the ceilings first to avoid having to clean the walls twice. Sometimes, when the residue causes deep stains, technicians may choose to restore the walls by painting them.

For assistance after a fire, contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020.

Can I Clean My Kitchen Surfaces After a Fire in my Los Gatos home?

5/12/2020 (Permalink)

We make it, “Like it never even happened.”

The Professionals at SERVPRO Assess The Damage and Restorability of Items in Your Los Gatos Home

Before experiencing a fire first hand, you probably did not consider how fire in Los Gatos impacts your home and everything within it. The extent of the damage often depends on what caused the fire and what items burnt.

Does Everything Have to Be Thrown Away?

SERVPRO Restoration Specialist Work to Restore Salvageable Items
The impact of fire damage in your home can be far-reaching. A relatively straightforward kitchen fire in Los Gatos can produce lingering smoke smells that last for weeks or even months if not addressed right away. It is preferable and typically less costly to attempt to clean and restore rather than replace items.

What Are Some Factors That Impact Whether an Item is Cleanable or Not?
    •    Type and age of surface: The more porous the surface, the more difficult it is to clean. The older the surface, the harder it is to clean because it becomes more porous with age.
    •    Amount of heat: The hotter the fire, the more difficult it is to clean.
    •    Moisture levels: Higher moisture levels cause more staining, especially in cases where firefighters extinguished the fire with water or a sprinkler system went off.
    •    Type of material: Synthetic items such as plastic create thick liquid residues that are very difficult to remove.

These are just some factors that impact whether or not your kitchen surfaces are cleanable. Changes in air movement and density can affect the density of the residues as well. Our professionals come equipped with extensive fire knowledge, the right cleaning techniques, and appropriate products. Our goal is to restore over replace items whenever possible.

Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 for 24/7 assistance. We make it, “Like it never even happened.”

For more about Los Gatos click here.

How SERVPRO Remediates Smoke Damage in Los Gatos

3/23/2020 (Permalink)

We are equipped and always on call to remediate your fire damage emergency.

The Biggest Problem in This Los Gatos Home Was Not Fire Damage 

Sometimes the most significant challenge after a fire damage event in a home is not the charring but the smoke residues left behind. Unless they get cleaned properly, the potential spread or ruin structure or contents remains.  

When working on fire damage in a Los Gatos home, SERVPRO techs pay special attention to the scope of the loss, including where the residues and soot landed.  

Testing and Cleaning 

After a fire loss in a home, the techs remove items too charred for restoration. This assists in limiting the spread of soot and lowering the odors in the house. The techs test the smoke residues and choose cleaning agents contingent on the types of smoke and surfaces getting cleaned, which ensures that additional damage from incorrect cleaning methods does not occur.  

Typical Residue Cleaning Situations

There are two primary types of smoke damage left behind after a fire. The first is dry smoke, and it requires careful cleaning. Any wet cleaning product can drive this type of residue deeper into surfaces, so special care gets taken to lift it using dry cleaning sponges before the surfaces undergo further measures. Wet smoke tends to have a grip on whatever it is on and often requires the use of a solvent-based cleaner to lift it away. During the previously done testing, the techs choose the appropriate methods so the residues get lifted away without any marring of surfaces. 

Residues on Contents

Smoke residues on contents in the fire loss area get handled on a case by case basis. Several different methods are depending on the construction materials of the object. Non-porous items routinely get cleaned using the immersion method. This application immerses the item in a cleaning solution to remove the smoke and restore it to its pre-fire condition. Upholstery and fabric items such as window treatments get addressed on an individual basis due to the diversity of fabric types and dye methods. 

SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 brings professionalism, knowledge, and experience to local properties with fire damage. Using their advanced restoration methods, they make the fire loss, "Like it never even happened." 

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We Can Help You with Kitchen Disasters by Eliminating the Effects Fire Damage Makes in Your Los Gatos Apartments Kitchen

2/12/2020 (Permalink)

Your homes fire damage needs SERVPRO's tools and reliability. Call us anytime at (408) 600-2020.

Fire Damage In Your Los Gatos Home Requires Professional Assistance For a Successful Restoration

No matter what kind of cuisine is your family’s favorite, accidents can happen when cooking a meal in Los Gatos. When such accidents involve food that caught on fire, more than dinner ends up ruined. The pot or skillet might never come clean enough to use again, the walls and ceiling now have thick, black, greasy soot coating them, and the acrid, clinging scent of burnt food starts to invade the rest of your home.

We can take the current state of your home in Los Gatos, mitigate the fire damage, and restore everything, so you feel, “Like it never even happened.” Starting with cleaning soot from walls, blinds, windows, ceilings, floors, and countertops, we remove a large portion of what causes burnt smells. 

Many materials in modern houses burn quickly, catching fire easily, and helping spread the flames. Because of this, oftentimes, a great deal of structural damage occurs. We can replace such materials, but this portion of the restoration work must wait until cleanup, drying out of firefighters’ water, and deodorization takes place. We take measurements of the materials as we remove them to help keep costs as low as possible while still ensuring that all necessary building materials are ready when needed.

With fire damage, the smoke damage that occurs can range from soft and flaky, which is fairly easy to remove, to greasy, and more difficult to clean away from surfaces. Smoke from cooking is more often oily and sticks to surfaces, requiring us to use solvents and other cleaning agents to reveal surfaces below. During this time, we also check for damage from the heat, which can cause blistering on painted surfaces.

When firefighters use water to put out a fire, a lot of the water ends up in the air, first starting out as steam and then condensing farther away, on cooler surfaces. We use different measures to remove this moisture and dry the interior of your residence, making the rest of the repairs possible. 

Deodorizing your kitchen alone may not suffice. Smoke particles travel throughout your property, just as the steam did. Even if you extinguished the fire yourself before it grew too large and required the fire department, both smoke and water could spread farther than you might realize. We use different deodorizing methods to ensure that the entire odor problem is under control.

SERVPRO of Los Gatos / Monte Sereno is near Cambrian Park, serving Lexington Hills and San Jose. When fire damage ruins any part of your residence, call us at (408) 600-2020, year-round, 24/7.

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We Make Your Los Gatos Home Safe To Live In Again After A Fire

9/30/2019 (Permalink)

Fire damage in this home’s kitchen started as a grease fire on the stovetop. We had the right equipment for the cleanup and repair of the kitchen.

What Makes Soot a Hazard to Los Gatos Homes?

Soot is a nuisance after a fire in your Los Gatos home. As troublesome as it can be to remove it altogether, there are also ways that its presence can be a hazard to the health and wellbeing of those exposed. With how fine of matter soot is in the environment, one of the most significant risks it presents is to those breathing in these particulates. While the residue is primarily carbon produced when combustion does not complete, it can also be rife with acids, chemicals, and other potentially toxic substances.

As leading recovery specialists in the area, we know how to address all types of fire damage in Los Gatos properties. We have a roster of trained professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in many areas. We have Fire & Smoke Restoration Technicians (FSRT), Odor Control Technicians (OCT), Carpet Cleaning Technicians (CCT), and Upholstery & Fabric Cleaning Technicians (UFT.) Each of these niches of fire recovery plays a role in removing soot and smoke effects permanently.

Our SERVPRO team has specific training in addressing present soot conditions and removing this residue from surfaces and contents throughout the home. While many of your belongings can get focused treatment and cleaning with our content management team off-site, we do have strategies to help clean surfaces like countertops, walls, and other installed fixtures. The faster we can address these conditions, the less the acidic nature of soot residue can damage the substrate of hosting materials.

Chemical sponges and HEPA-filtered vacuums are vital elements to our battle with soot. Many homeowners have discovered how easily this residue can smear, staining the surface beneath and making it impossible to restore fully. To prevent unnecessary tear-out and reconstruction of affected materials and surfaces, trust in the fire recovery specialists we dispatch to your address.

No matter how a fire starts or spreads throughout your property, you need to know how to get your home back to preloss condition. Our SERVPRO of Los Gatos / Monte Sereno team has the experience and equipment to make all fire loss effects “Like it never even happened.” From soot removal to deodorization, we are here to help however you need by calling (408) 600-2020.

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We Have State Of The Art Equipment To Restore Your Los Gatos Home After A Fire

8/7/2019 (Permalink)

We are prepared to assist you 24/7. Our highly skilled and IICRC certified crew is the best in the industry and can restore your fire damaged home.

Necessary Cleaning Actions after Wild Fire Damage in Your Los Gatos Home

Wildfires like the ones experienced in Northern California during the 2018 season are very destructive and usually raze homes in their path to the ground. If your home is not in the direct path, but in the vicinity, you still have to contend with secondary damages because such fires produce thick smoke spread widely by strong winds. The restoration process from such incidents mostly involves cleanup. Our professional restoration services can help. 

The intensity of the wildfires means it reduces most materials it affects to ash. Restoring forest fire damage in your Los Gatos home, therefore, means you have to deal with soot as well as ash. While most of these residues are deposited on surfaces, some remain suspended in the air where they can cause respiratory problems or settle on cleaned surfaces. Our SERVPRO technicians run Air Scrubbers with HEPA filters at the loss site to capture any particulate matter suspended in the air.  

Different materials in your house are wooden, and due to its porous nature, wood readily absorbs soot. Some of the wooden materials such as joists and other structural supports are unfinished which complicates the cleanup process further. Pressure washing can help deal with the residues deposited on such surfaces, although there is a risk of water damage if the excess moisture is not addressed. Our SERVPRO crews carry out steps to dry the affected areas after the cleaning. We might also encapsulate the unfinished wood by painting or applying varnish to counter any effects of soot remnants after fire damage. 

Upholstery items and carpets tend to collect soot and other residues easily. Failure to clean them properly can lead to staining, and the smoky odor in the house can linger over extended periods. HEPA vacuuming such materials helps remove most of the loose residues. Shampooing and drying synthetic carpets might be necessary to remove oily soot in case it has a chance to set in. Our SERVPRO technicians also use specialized upholstery cleaning machines which apply water-based solutions for wet cleaning or solvents for dry cleaning. 

If secondary damage from smoke makes your Monte Sereno, Cambrian Park or Lexington Hills home uninhabitable, SERVPRO of Los Gatos / Monte Sereno can help. Call us any time at (408) 600-2020. We’re Faster To Any Size Disaster. 

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Repair or Replace Fire Damaged Possessions- SERVPRO of Los Gatos can Help You Make Those Decisions

7/29/2019 (Permalink)

Even heavy duty metal tools can become damaged beyond repair in a fire. SERVPRO can help you determine which items to repair or replace.

Not Everything is Repairable After Fire Damage in Los Gatos

Not everything in your home needs replacing after fire damage strikes. Depending on the severity of the situation, you may be able to restore or refurbish almost everything in the affected area. However, some belongings may be too far gone to repair, even with the help of a professional damage restoration company like SERVPRO. Take a close look at your belongings to determine whether or not it is worth repairing over replacing them.

Tools, Metal, and Mechanical Parts

Fire damage in Los Gatos can reach any part of your home, including the garage, tool shed, or other storage areas. When metal parts and tools get touched by flames, they usually come out all right. Applying some non-water-based cleaning products and polishes to metallic objects can remove most damage residues.  The cleaning also helps to identify areas that may be permanently damaged rather than temporarily dirtied. However, if you notice any warping, shrinkage, or cracks in the metal, that may be a sign to throw out the part and find a replacement. Metal that has expanded or melted under high temperatures is non-repairable, and if these contortions impede the functionality of the item, they are non-salvageable.

Electronics

Most fire-damaged electronic items are non-repairable without spending significant amounts of money. Fire damage to circuit boards and sensitive components require care from specialists who may charge substantial fees.  At this point, it is more cost-effective to replace the item. However, often painting surface-level damages or adding replacement part from the manufacturer can repair the item and mask damages. If you're unsure about whether or not the electronic items in your home are repairable, try calling in a SERVPRO inspector.

Fabrics

Restoration of many types of fire damaged fabrics and clothing occurs through power washing in high-end washing machines. Make sure to set the cycle on the most intense settings possible and use scented detergent products to eliminate as much of the smoke odor as possible. Some items may need to be hand-washed, so be sure to read the washing instructions on each article of clothing before throwing them into a machine.

If you want to bring in a professional company to handle fire damage mitigation and restoration for you, call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We stay ready 24/7 to respond to local emergency calls for help.

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Our Technicians Explain The Damage Caused By Soot In Your Campbell Home

7/8/2019 (Permalink)

No matter how soot and smoke damage affect your home, our SERVPRO of Los Gatos / Monte Sereno team can help you make it “Like it never even happened.”

How Bad Is Soot After Fire Damage To Campbell Homes?

You might not always know what to expect after fire loss incidents affect your Campbell home. As much as you might work to try and get things back to normal as promptly as possible, there are often multiple layers of effects that must get overcome to do this successfully. Understanding fire damage in each of these layers can help homeowners to provide the best possible care for their property immediately following a loss incident, and through the needed professional restoration and recovery efforts to come after.

Smoke residues and soot are two fire damage effects Campbell homeowners can struggle the most with overcoming. Even with experienced individuals capable of handling many potential problems, their residence can experience, soot and wet smoke damage recovery require advanced equipment, products, and tools that our SERVPRO team has to remove entirely. There are two main risks with attempting to remove soot from surfaces and contents of the property without the appropriate approach and equipment:

    •    Improper cleaning techniques can lead to smearing of the residue, which can transfer to new surfaces, areas, and contents of the damaged home.
    •    Without the appropriate products and tools, surfaces and items can become stained during the cleaning process.

Smearing is a substantial issue because it can put previously unaffected and undamaged surfaces and materials in the house at risk. Preliminary approaches to alleviate the bulk of this buildup of soot particulates or thick wet smoke residue involves the use of high-powered HEPA vacuums. These tools not only remove the bulk of this sediment but also reduce these same particulates recirculating through the area.

Staining is another concern that can come from inexperienced soot and smoke recovery approaches. The risk here is that many instances of staining do not appear until days after the “cleaning” occurs. By this point, the damage has already happened, and the only recovery possible is tear out and reconstruction by our SERVPRO professionals.

No matter how soot and smoke damage affect your home, our SERVPRO of Los Gatos / Monte Sereno team can help you make it “Like it never even happened.” No matter when disasters strike, give us a call at (408) 600-2020.

For more about Campbell click here.

The Quickest and Easiest Way to Fire Damage Remediation in Your Los Gatos Home

5/24/2019 (Permalink)

Fire can quickly affect your home causing widespread damage. This can create a difficult clean up alone. Contact SERVPRO for remediation assistance.

Deodorization of Fire Damaged Items in Los Gatos Homes

With sophisticated equipment designed to reduce the time it takes to restore and recover fire losses in Los Gatos homes, many homeowners see the advantage of trusting our team to help them through every phase of bringing their property back to preloss condition. With odors being a common, widespread symptom for homeowners to contend with after a fire, addressing these concerns must happen swiftly and thoroughly. Even the contents in affected areas of the house can become a magnet for this harsh odor, so these items must get treated as well.

With the arrival of our professionals, we can get to work quickly on addressing these widespread fire damage effects throughout your Los Gatos home with modern practices and advanced tools. We have an array of deodorization products, cleaning agents, and air purification machines that can work to eliminate the presence of foul odors after a fire incident in both the open areas of the property and in the individual affected items.

Our SERVPRO Contents Department can assess the full scope of the damage to your belongings, furniture, and keepsakes in exposed areas of the house. While many of these items might require on-site attention and cleaning with the Esporta Washing system, we also have the tools to begin effective odor removal for these items too. In many cases, thermal and UV foggers can provide enough direct exposure to remove even set-in smells like smoke and charring.

For more complex and embedded scents that can linger after a fire loss incident, our SERVPRO professionals can utilize both our ozone machines for on-site work and our ozone chamber in our facility for the deodorization of multiple items simultaneously. While these approaches are unsafe for humans and pets to get directly exposed to, it is an efficient and effective manner to remove odors from removed contents of your home.

We understand how quickly effects like odors and soot can spread throughout a fire-damaged home, so our SERVPRO of Los Gatos / Monte Sereno team responds fast to get containment established. Whenever disaster strikes, you can count on us to make fire effects “Like it never even happened.” Give us a call at (408) 600-2020.

Click here for more information about the city of Los Gatos.

Call Our Certified Technicians For All Your Los Gatos Fire Damage Restoration Needs

3/28/2019 (Permalink)

We make sure to keep equipment clean, well-maintained and ready to service your home. We are available 247 so call us right away.

Los Gatos Home Needs Professional Fire Damage Restoration

Very often homeowners do not realize just how devastating fire damage can be to their home. What may start as a small kitchen fire can leave a trail of problems behind if not addressed promptly. The trick to avoiding widespread damage is enlisting the help of a professional team to carefully examine your home after the fire and make recommendations on the restoration process. The visible residue of soot and smoke is only a visual manifestation of other ailments hiding within your home.

Luckily, our SERVPRO team can help return your home in Los Gatos recover from fire damage. The sheer impact a fire big or small can have on the air quality of your home is enough to warrant the expertise and technical knowledge our team delivers. Our IICRC- certified technicians use industry-specific tools such as hygrometers and thermal imaging to evaluate the air in your home and plan for next steps. As tempting as it may be to air out your home and apply store-bought air purifiers, you are better off calling a professional team to eliminate any remaining odors permanently, rather than masking the smell.

Our SERVPRO team has at its disposal several methods to purify the air in your home, and they apply them based on the extent and path of the fire and smoke itself. In some cases, we use charcoal activated filters to purify the HVAC system, whereas in others we bring in an ozone generator to break down the smell molecules and neutralize them. In some cases, we apply thermal fog to your home with the goal of reaching all corners and surfaces of your home, including structural elements. Our technical knowledge and on-the-field experience allow us to determine the best course of action for your home to succeed.

Do not hesitate to reach out to us at SERVPRO of Los Gatos/Monte Sereno for your needs after a fire. Our number, (408) 600-2020 is available 24/7 for your convenience. Even if your fire damage seems small, let us leave your home “Like it never even happened.”

Click here to learn more about one of Santa Clara County’s oldest communities

Some Warning Signs of Smoke Damage After a Los Gatos Fire

9/23/2018 (Permalink)

Fire and smoke can affect many materials in your home. Contact SERVPRO to mitigate the situation after a fire.

Aspects Overlooked When Restoring Fire Damage in Los Gatos

Fire damages structures and contents in different ways. Most people only think of damage as charred remains or ashes. Other forms of damage such as smoke particles settling or adhering to surfaces do occur. In most cases, such smoke damage is more extensive than the damage from flames. The probability of restoring items affected by smoke in your Los Gatos property is much higher if the right approach is taken.
 
How stubborn smoke residue is, in a case of fire damage in Los Gatos, can be traced back to the intensity of the fire. High temperatures open up pores in the materials where the smoke residue is deposited. This expansion allows aerosols and other residues to penetrate deeper. Cleaning such sections requires extra effort. Our SERVPRO technicians use high-pressure washers and cleaning agents to remove any baked-on smoke residues from the affected areas.
 
HVAC systems in your premises can spread residues all over a structure by distributing the smoke-filled air. Some components of the system such as mixing boxes, turning vanes, dampers and cooling coils might also be damaged necessitating replacement. While our SERVPRO technicians might not repair such systems, we do a thorough inspection to establish the level of damage. In most cases, only the ducts require cleaning and our technicians do this by vacuuming and washing the interiors.
 
Bad odor is also common after a fire. Even though it is invisible, the discomfort it causes can render your property uninhabitable. Most odors disappear once you clean residues left in the affected areas. However, some require specific deodorization efforts. For the best outcome, deodorization should recreate the same procedures the odor-causing particles penetrate the surface. Since smoke is the primary source of odors in cases of fire damage, our SERVPRO technicians use foggers to deliver the deodorizer effectively. We can also use Ozone machines or hydroxyl generators depending on the situation.
 
For complete restoration after a fire, call SERVPRO of Los Gatos / Monte Sereno. You can reach us at  (408) 600-2020 any time.

Click here for more about in Los Gatos.

How to Prevent Fires in the Office

8/31/2018 (Permalink)

Have you reviewed your office’s fire prevention and safety procedures recently? Office fires lead to millions of dollars of property damage every year as well as employee injuries and deaths. Simple changes in your office can both prevent fires and prepare your employees for emergencies.

Avoid Overloading Circuits

Outlets were only designed to handle so much. You may be tempted to use power strips to plug in as many devices into each outlet as possible, but overloading your circuits can lead to fires.

Talk to your electrician to set rules for the outlets in your building, and communicate these rules to each of your employees.

Clear the Clutter

It’s easy to let paper, boxes, and the like clutter desks and other work areas. However, clutter provides easy fuel for fires to grow and spread faster. Boxes of papers near a stairwell or door can easily catch fire and block potential exits during an emergency.

Most accidental office fires start in the kitchen. It’s important to keep flammable materials away from kitchen equipment such as coffee machines and hot plates. Clean these appliances regularly so they can function properly.

Make sure all heat-producing equipment has room for air to circulate around it, especially copy machines, computers, space heaters, and coffee machines.

Shut Down Appliances & Equipment

While most office fires happen during the day, the most damaging fires happen while everyone is gone for the night. Choose a designated person to sweep through the office and turn off electrical appliances at the end of each work day.

Examine all electrical equipment employees bring in, such as space heaters and lamps, to make sure they are in good condition. Require employees to unplug these devices when they leave as well.

Establish a No-Flame Rule

Don’t allow employees to use lighted birthday candles or burn scented candles at their desk or in break rooms. Remember, accidents with small flames can lead to big problems.

Watch the Wiring

If any of your office’s electrical cords show signs of damage such as fraying or tears in the plastic covering, replace them immediately. Encourage your employees to report any defective wiring as well. Exposed wiring can encounter moisture, which may cause short circuiting and fires.

Don’t run cords across the floor where people may step on them or roll over them with carts or chairs. This leads to damaged cords, which can, in turn, lead to a fire hazard.

Secure the Building

Arson accounts for a significant portion of office fires. Lock up your building securely every night. Make sure any parking lots or alleyways near your building are well lit. You may want to invest in a security system as well.

Create and Implement an Office Evacuation Plan

Consider talking with your local fire department to create an office fire safety and evacuation plan. Identify all possible exits in your office, and establish an evacuation protocol including office safety officers and meeting places. Print out copies of the plan that highlight exits, escape routes, and meeting places.

Display your office evacuation plan in high employee traffic areas, like break rooms. Go over the plan with all new employees, and schedule fire drills every few months to practice.

Equip your office with fire safety items such as smoke alarms and fire extinguishers. Your fire department should know the exact requirements for your building.

At SERVPRO® of Los Gatos/Monte Sereno, we can create an Emergency READY Profile for your business. When disaster strikes, you don’t want to spend time trying to figure out who to contact for what. Our ERPs include a detailed assessment of your facility along with a profile document and guide to getting you back to business faster after an incident. We even offer a mobile app for convenience.

Even small fires can leave significant property damage; smoke can enter your ventilation system and spread soot and debris throughout your building. We can accurately assess fire and smoke damage and help make your office “Like it never even happened.”

If you’ve had a fire in your office, or if you want to set up an Emergency READY Profile, call us today at 408-371-4001

Smoke and Soot

8/31/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Los Gatos/ Monte Sereno will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

What A Home or Business Owner Can Expect From Fire Restoration

7/27/2018 (Permalink)

What A Home or Business Owner Can Expect From Fire Restoration

Fire damage restoration, whether it is for a large business structure or a small residence, is a vital step in getting things back to normal. Fire damage can lead to structural problems, soot damage, an unpleasant smoke smell and other types of long-term issues that must be cleaned up before the structure can be restored to service. Most importantly, fire damage restoration is not something that can be put off, as problems such as smoke damage will only get worse as time goes by. For this reason, securing the services of a skilled restoration company can help avoid the costs associated with long-term home or commercial fire damage.

The First Steps


An effective fire damage restoration process will begin as soon as the firefighters leave the building. The fire damage cleanup process will involve surveying the structure to determine what type of damage has been done, removing water from the premises, and ensuring that the electricity and water are turned off until the fire damage restoration service can be certain that they have not been damaged.

In addition, the company will board up any access points in order to prevent the possibility of theft or vandalism. In many regions, it will also be necessary to board up the structure to avoid further weather damage. When evaluating commercial fire damage, the restoration company will also work to determine what damage has been done to the company’s inventory.

Restoring the Structure


The restoration process will include examining the structure for smoke damage. In many cases, smoke and soot damage can permeate the structure, leaving a smoke smell even after the fire has been extinguished. The restoration company may be able to paint over some interior furnishings, while in other cases, wood and carpets may have to be replaced. In addition, soot damage to HVAC systems may require the cleaning, repair or replacement of ducting in order to eliminate the smoke smell.

Electrical Components


A fire in a home or business can often do serious damage to the electrical systems. This is especially important when looking at commercial fire damage, as many commercial buildings have extensive electrical systems. Direct fire damage can result in the electrical wiring being rendered unsafe, while soot damage can cause sensitive electronic systems to malfunction. In addition, a fire in a business or home that has burned electronic or plastic items may have left toxic chemicals behind in addition to unpleasant smoke smell. In such a case, the fire cleanup process will involve removing any such dangerous chemicals from the building. Fortunately, fire restoration companies are trained in how to handle and dispose of such hazardous materials.

Windows and Doors


In many cases, windows and doors will have to be replaced. Fire damage can destroy them, while firefighters often break down windows or doors in order to gain access to a fire in a home or business. Although these openings will have to be boarded up, the fire cleanup process will involve them being completely removed so that new doors and windows can be installed. Some restoration companies will be able to direct the owner to a contractor who can quickly replace these windows.

Commercial Fire Cleanup Vs. Home Cleanup


A fire in a business is far different from a fire in a home, and a skilled remediation service will understand this. For commercial fire damage, getting the business back up and running can be vital, while fire damage in a home may require a softer touch, so as to ensure that none of the home’s remaining family items are damaged during the process.

More importantly, many businesses, even while soot and smoke damage is being repaired, will be functioning. The restoration service may be required to board up windows and doors while working around employees and customers. A fire in a home, unlike a fire in a business, may allow the restoration service to work while the homeowner remains at alternate accommodations.

Ultimately, securing the service of a restoration company can help victims of a fire in a business or home quickly recover from their misfortune. Whether only a quick fire cleanup is needed, or extensive smoke damage has rendered the structure nearly uninhabitable, the best answer to the owner’s woes is a skilled and experienced fire cleanup service.

Contact SERVPRO Los Gatos/Monte Sereno for more information on fire damage

Los Gatos / Monte Sereno Smoke and Soot Cleanup

6/26/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Los Gatos / Monte Sereno will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (408) 600-2020